Test Environment Analyst

3 months ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing
- At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview_

How you'll succeed
- QA Infrastructure management: Perform and coordinate infrastructure updates and configuration management practices, conduct incident management processes in the event of environment incidents, document the QA environment infrastructure and environments and manage the booking of those environments. Lead the maintenance and management design and development of cost-effective and innovative solutions.
- Planning and Coordination: Effectively interact with internal stakeholders, end users, business analysts, and technical resources to gather requirements and prepare design specifications or troubleshoot QA environment issues
- Leadership Skills: Act as an independent infrastructure contributor and be able to troubleshoot and interface with various technical and business teams to ensure smooth operation/capacity management/incident management of QA test environments and recovery when required. Support and mentor intermediate and senior developers by sharing knowledge, collaborating and problem solving

Who you are
- You can demonstrate experience in:

- Managing and configuring infrastructure. Experience in system analysis, testing and troubleshooting would be considered an asset
- Incident Management, Infrastructure Administration, Infrastructure Management (IM), Infrastructure Planning, Problem Management, Technical Problem-Solving
- Using tools like Parasoft SOA Test, Jira, HP-ALM, Confluence, Monitoring tools (Dynatrace, Splunk)
- Managing multiple test environments (incident, change, certificate, and problem) for parallel releases across multiple lines of businesses
- Strong communication, coordination, and project management skills
- Using Linux Servers, Shell scripting / UNIX commands and Service Virtualization experience.
- Azure and AWS cloud knowledge (not required, but a nice-to-have)
- Certifications like ISTQB, ITIL, etc (not required, but nice-to-have)
- Bachelor’s degree/University degree or equivalent experience.
- You’re familiar with using Agile tools like Jira for story management and Dynatrace for monitoring (or equivalent monitoring technology).
- You embrace and advocate change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
- Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
- You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location

Toronto-81 Bay, 17th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Configuration, Applications Support, Application Testing, Infrastructure Management (IM), Project Coordination, Technical Support

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