Customer Experience Associate

7 months ago

Surrey, Canada TD Bank Full time

**Customer Experience Associate**:

- 425042BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 15190 101 St Avenue

**Employment Type**
- Casual

**City**
- Surrey

**Time Type**
- Part Time

**Province/State**
- British Columbia

**Hours**
- 15

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and exp

  • Customer Experience Salesfloor Associate

    4 days ago

    Surrey, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...

  • Customer Experience Associate

    7 months ago

    Surrey, Canada TD Bank Full time

    **Customer Experience Associate**: - 425486BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2640 152 Street **Employment Type** - Regular **City** - Surrey **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    2 weeks ago

    Surrey, Canada TD Bank Full time $22 - $27

    Work Location: Surrey, British Columbia, CanadaHours: 15Line of Business: Personal & Commercial BankingPay Details: $21.50 - $27.05 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...

  • Customer Experience Associate

    7 months ago

    Surrey, Canada TD Bank Full time

    **Customer Experience Associate**: - 430996BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 18630 Fraser Highway **Employment Type** - Regular **City** - Surrey **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    2 weeks ago

    Surrey, Canada TD Part time

    Work Location:Surrey, British Columbia, CanadaHours:15Line Of Business:Personal & Commercial BankingPay Details:$21.50 - $27.05 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...

  • Sales Associate

    1 month ago

    Surrey, British Columbia, Canada The Children's Place canada Full time

    About the RoleWe are seeking a highly skilled Sales Associate to join our team at The Children's Place Canada. As a key member of our sales floor, you will play a crucial role in providing an exceptional customer experience.ResponsibilitiesCustomer Service: Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers...

  • (Can) Customer Experience Salesfloor Associate

    2 weeks ago

    Surrey, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...

  • Customer Experience Associate

    2 weeks ago

    Surrey, Canada TD Full time

    Lieu De TravailSurrey, Colombie-Britannique, CanadaHoraire15Secteur D’activitéServices bancaires personnels et commerciauxDétails De La Rémunération$21.50 - $27.05 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques...

  • Customer Experience Associate

    7 months ago

    Surrey, Canada Scotiabank Full time

    Requisition ID: 181651 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    7 months ago

    Surrey, Canada Scotiabank Full time

    **Requisition ID**: 188654 **Employee Referral Program - Potential Reward**: $1,000.00 We are committed to investing in our employees and helping you continue your career at Scotiabank. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and...

  • Customer Experience Associate

    2 months ago

    Surrey, Canada Scotiabank Full time

    Requisition ID: 209207 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: - Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our...

  • Customer Experience Associate

    3 months ago

    Surrey, Canada TD Bank Full time

    **Work Location**: Surrey, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.5 - $27.05 CAD Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers. This role is required to...

  • Customer Experience Associate

    1 month ago

    Surrey, British Columbia, Canada TD Bank Full time

    We are seeking a Customer Experience Associate to join our team at TD Bank. As a key member of our branch, you will play a critical role in providing exceptional customer service and support.Job DescriptionThis is an exciting opportunity for individuals who are passionate about delivering legendary customer experiences and want to make a meaningful impact in...

  • Customer Experience Associate

    7 months ago

    Surrey, Canada TD Bank Full time

    Work Location: Surrey, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...

  • Customer Experience Associate

    3 weeks ago

    Surrey, Canada TD Bank Full time

    **Work Location**: Surrey, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...

  • Customer Experience Associate

    4 weeks ago

    Surrey, Canada TD Bank Full time

    **Work Location**: Surrey, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...

  • Customer Experience Associate

    2 months ago

    Surrey, Canada TD Bank Full time

    **Work Location**: Surrey, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...

  • Customer Experience Associate

    1 month ago

    Surrey, Canada Scotiabank Full time

    Requisition ID: 211622 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    2 months ago

    Surrey, Colombie-Britannique, CA TD Full time

    Lieu de travail :Surrey, Colombie-Britannique, CanadaHoraire :15Secteur d’activité :Services bancaires personnels et commerciauxDétails de la rémunération :$21.50 - $27.05 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...

  • Customer Service Associate

    3 months ago

    Surrey, British Columbia, Canada beBee Professionals Full time $35,000 - $55,000

    We are looking for a Customer Service Associate to join our team in Surrey. In this role, you will be responsible for assisting customers, maintaining product knowledge, and processing transactions.Key Responsibilities:Greet and assist customers with their purchases.Maintain knowledge of products and promotions to provide accurate information.Process...