Manager, Home and Community Care

3 weeks ago

London, Canada Central westhealhline Full time

**Job ID**
- 2023-6261**# Positions**
- 1**Job Type**
- Temporary (Full-Time)**Job Industry**
- Government and Public Sector, Healthcare and Medical Services**Career Level**
- Management**Locations**

***
- CA-ON-London**Job Description**:

- Home and Community Care Support Services South West is seeking a
- **Manager of Home and Community Care**
***for our
- **Complex/Palliative portfolio**Opportunity Summary:
- Home and Community Care Support Services South West is seeking an accomplished leader to the role of Manager, Home and Community Care for the London region.- As a member of the Home and Community Care Team, the Manager, Home and Community Care is responsible for managing daily operations to ensure that effective and efficient services are provided to patients and their families through the provision of care coordination services and long-term care home placement services. The Manager, Home and Community Care leads the delivery of client driven care services by building and maintaining relationships, with community and hospital stakeholders, contracted service providers, and other health systems partners.
- **This is a permanent full time opportunity**.What will you do?- Lead the delivery of Patient-Driven Care by building and maintaining relationships with community/hospital stakeholders, contracted service providers, and other health system partners.
- Ensure the effective delivery of patient care and operational support for a specialty/geographic area.
- Supervise the performance of the Care Coordination team and direct nursing team within a specialty/ geographic area, including determining and assigning workload, and coaching and providing guidance on handling care coordination issues.
- Analyze information from information systems/databases, service providers, patient reports, staff feedback, and industry trends and practices to formulate recommendations and provide input to planning processes for future programs, policies, and services.
- Be the first-level of management in a specialty/geographic area.
- Resolve problems and conflicts regarding clinical and interpersonal issues that require consideration of multiple sources of information.

What must you have?- Regulated Health Professional (RN preferred) with a strong clinical background in palliative care and complex disease.
- Membership, in good standing, with the College of Nurses of Ontario if RN
- Minimum three (3) years of recent and relevant management experience in a unionized environment.
- Knowledge of direct care coordination models used in community health care organizations and a good knowledge of community resources (e.g., services and programs), and roles of health care professionals.
- Knowledge of the evolving role of HCCSSs, and the issues and priorities within the health care sector, and how these issues impact patient service delivery.
- Effective communication skills to maintain a range of contacts with health professionals within the community and strong collaboration skills to participate on projects and committees with colleagues across the organization or local community agencies.
- Ability to deal constructively with a variety of contentious/difficult situations, discuss sensitive information, and influence/persuade others to follow a recommended course of action.
- Strong coaching skills to provide instructions and guidance to staff with respect to activities, challenges and questions.
- Strong planning and organizing skills.
- Strong project and change management skills
- Valid Driver’s License and access to a vehicle; regular travel is required throughout the HCCSS SW boundaries and occasional travel outside the South West region.

What would give you an advantage?- Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics.
- Ability to speak French or another second language.

Who we are:- Our organization is a recipient of the
- **2019 Canada’s Healthy Workplace Month Great Employers Award**, making it a recognized organization in supporting employee health and safety.- How do I apply?- **Application deadline is July 19th, 2023 at 11:59 p.m.**Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’
- _Mandatory COVID-19 Vaccination Policy_, all employees must be considered fully vaccinated for COVID-19.

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