Room Attendant

7 months ago

Kingston, Canada The Holiday Inn Express & Suites Kingston Central Full time

**ABOUT US**

At Holiday Inn Express & Suites Kingston Central, we pride ourselves in delivering warm and welcoming experiences for guests staying for business or pleasure. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime.

Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.

Working for our Holiday Inn Express & Suites Kingston Central property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more

***

An exquisite guest experience starts with a relaxing, restful room - one that’s not just clean and tidy but full of thoughtful touches too. From the beautifully made bed, to the sparkling bathroom, our room attendant turn attention to detail into a real art. If you have impeccably high standards and an immaculate eye for detail, this could be a perfect challenge for you. As a Room Attendant, your days will be busy and active by keeping rooms clean to the highest of brand standards, making beds, and adding your very own personal touch to exceed guest satisfaction.

**DUTIES & RESPONSIBILITIES**
- Keep work area clean and neat, free from dust and litter.
- Loads carts with supplies needed to perform duties.
- Cleans all guest rooms as assigned within the required time limit. Duties in each room include, but not limited to:

- Change bed linens and makes bed.
- Vacuum carpet. Moves furniture as needed to clean.
- Dust and clean all furniture including picture frames, bed frames, lamps, TV’s, armoires, desks, etc.
- Clean mirrors, surfaces, windows, walls, etc.
- Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
- Replace room amenities such as bathroom supplies, drinking glasses, writing supplies, etc.
- Empties wastebaskets.
- Ensure guest room set up complies with standards.
- Reports any discrepancies in room status, maintenance related issues, and/or why room was not completed, etc. to the Supervisor.
- Turns in all Lost & Found items following the standard procedures.
- Fills out assignment sheet as each room is completed.
- Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
- **The above areas of responsibility are not all inclusive and may be amended from time to time.**_

**QUALIFICATIONS**
- Completion of Grade 10 education
- Minimum 1 year experience in a cleaning environment, preferably in a hotel setting is considered an asset
- Must be flexible to work any shift
- Must be polite & courteous
- Excellent organizational and interpersonal skills
- Must be able to work as a team or independently
- Must possess the ability to communicate effectively within a diverse team environment
- Ability to work effectively and collaboratively in a multi-cultural environment with co-workers, managers, and guests
- Must be reliable

**PHYSICAL DEMANDS**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to perform duties while standing and/ or walking for the majority of the shift.
- Ability to lift weights up to 30 lbs., push and pull heavy equipment such as cleaning carts and equipment.
- Ability to stoop, bend, reach, and lift while performing duties.
- Requires regular handling and use of disinfectants, cleaning agents, and chemicals.
- Specific vision abilities required by this job include close vision and distance vision.

**WORKING CONDITIONS**

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is moderate.

**Salary**: $18.50 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Every Weekend
- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person

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