Retail Store Manager
7 months ago
**Job Description - Retail Store Manager**
Dolce & Gourmando is a Toronto based company with multiple sales channels including retail, wholesale and e-commerce. Our focus is in consumer goods such as giftware, housewares and specialty foods serving mid to high end customers in a neighbourhood environment.
Dolce & Gourmando is looking for a mature, passionate and energetic **Retail Store Manager** to join the team at their Bayview Store. The Retail Store Manager are expected to develop a relationship with customers who visit regularly, and assist the customer requirements to meet expectations.
**Responsibilities and Duties**:
- Engage with customers, building a rapport as a neighbour store, for repeat customers
- Maintain a tidy and orderly in-store environment, shelves and products are clean and visually attractive at all times
- Responsible for opening and closing the store
- Respond to customers requests and upsell and cross-sell
- Ensure the store shelves are merchandised, stocked, displayed priced
- Ensure that products are correctly priced and entered in the POS system
- Perform end-of-day transactions
- Monitor inventory and restock items that are sold
- Collaborate in the planning, buying and ordering of inventory and communicate with suppliers
- Collaborate, participate, and execute social media promotional activities
- Process customer purchase transactions on the Point of Sale and payment processing
- Arrange customer orders and delivery arrangements where needed
- Collaborate with fellow teams’ members
**Skills & Qualifications**:
- Minimum of 2 years experience in retail preferred
- Must be available to work weekends and full availability leading up to prime holidays
- Understanding of the food and giftware retail markets, experience in servicing these upscale markets preferred
- Willingness and ability to learn quickly about product attributes and continuously learn and improve product knowledge
- Strong oral and communication skills
- Ability to interact with clients and suppliers professionally
- Reliable, dependable, responsible, responsive and organized
- Enthusiastic, passionate and professional
- Able to work independently to complete responsibilities and manage time
- Able to adapt to changing conditions and proactively solve issues
**What Dolce Gourmando provides**:
- A highly collaborative and entrepreneurial culture especially to those who are passionate and keen, if given the opportunity for personal development
- Compensation package commensurate with skills and experience
**Job Type**:
- Full-time, Tuesday to Saturday, (negotiate the days is possible) 10:00 - 5:30 pm
- Weekend availability
- On
- site Parking available on premises
- Salary: Starting at $19.00 per hour
- Bonus pay
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail management: 2 years+ (preferred)
**Salary**: From $19.00 per hour
Expected hours: 35 per week
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (required)
**Experience**:
- Microsoft Office: 2 years (required)
- Retail management: 2 years (preferred)
**Language**:
- French (preferred)
Licence/Certification:
- Driving Licence (required)
Ability to Commute:
- Toronto, ON M4G 3A8 (required)
Ability to Relocate:
- Toronto, ON M4G 3A8: Relocate before starting work (preferred)
Work Location: In person
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