Service Advisor

7 months ago

Renfrew, Canada 401 Auto Full time

At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily.

**Location: 376 O'Brien Rd, Renfrew ON (Chrysler)**

**Compensation: Up to $60,000 per year**

**What You Will Be Doing**:

- Ascertain auto services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Develop estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
- Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
- Maintain accurate records by recording problems and corrective actions planned
- Update job knowledge by participating in educational opportunities; reading manufacturers' publications
- Other duties as assigned

**What You Bring to the Table**:

- Excellent customer service skills
- Minimum 1 - 2 years in a customer service role
- Auto experience considered an asset
- Valid G Drivers License
- Able to work flexible hours within our business hours including Saturdays

**So **why work for us?**
- The 401 Group of Companies is privately owned and 100% Canadian
- 20+ State-of-the-art facilities including a "google like" call centre and an 80,000 sq ft. centralized service "Hub"
- A high energy, fast paced and fun work environment with various initiatives and rewards
- Individual and team-oriented coaching, mentoring, and training
- Opportunities for career path planning, growth, and advancement from within
- Health & wellness benefit enrolment opportunities
- Employee referral bonus opportunities
- Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
- A corporate swag e-site for employees exclusively
- Perkopolis enrollment
- On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and service. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless

  • Service Advisor

    3 weeks ago

    Renfrew, Canada 401 Auto Full time

    Are you a problem solver with a knack for success and customer service who is looking for more in their career? We are seeking a proactive individual who thrives in team environments to join our service team. As a Service Advisor, you will have the important role of Customer Service and helping with automotive challenges while fostering a culture of...

  • Financial Advisor

    2 weeks ago

    Renfrew, Canada Scotiabank Full time

    Requisition ID: 208619 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Financial Advisor

    3 days ago

    Renfrew, Canada Scotiabank Full time

    Requisition ID: 163545 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Financial Advisor

    8 hours ago

    Renfrew, Canada Scotiabank Full time

    Requisition ID: 158087 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Parts Advisor

    7 months ago

    Renfrew, Canada 401 Auto Full time

    At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location**:376 O'Brien Rd, Renfrew ON **Compensation: $40,000...

  • Client Advisor

    2 months ago

    Renfrew, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to...

  • Chief Administrative Officer

    3 months ago

    Renfrew, Canada Ontario Municipal Administrators Association (OMMA) Full time

    Location: Town of Renfrew Named the “Most Welcoming Town 2017” by The Wedge, The Town of Renfrew, was founded on the forestry industry and with the success of the lumber barons of the 1800s, made it a booming municipality in eastern Ontario. Over the years, the Town has moved from a resource-based economy to a diversified regional economy. With an...

  • Parts Advisor

    3 weeks ago

    Renfrew, Canada 401 Auto Full time

    At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location: 376 O'Brien Rd, Renfrew ON...

  • Automotive Apprentice

    2 months ago

    Renfrew, Canada 401 Auto Full time

    At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location**: 376 O'Brien Rd Renfrew, Ontario K7V...

  • Medical Advisor

    10 hours ago

    Renfrew County, Canada Rexall Pharmacy Group ULC Full time

    About UsRexall Pharmacy Group ULC is a community-focused healthcare provider dedicated to delivering exceptional patient care and services. Our team of experts is passionate about making a positive impact in the lives of our customers and patients. Compensation and BenefitsThe estimated annual salary for this role is $65,000 - $85,000, depending on...