Server - The Point

4 weeks ago

Vancouver, Canada UBC Food Services Full time

**Location**:UBC Food Services Catering & Restaurants - Sage Catering & The Point

**Position**: Sales Attendant - The Point

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

**Job Summary**

**Working at the Point restaurant this position serves guests and customers, accepts payment and performs transactions, prepares food.**

**The Point restaurant is a fast-paced and high volume environments.**

**Organizational Status**

**Reports to First Cook, Supervisor or Manager.**

**Work Performed**

**1. Takes guests and customer food orders at counter or at tables; prepares and calculates bills for payment.
**2. Informs guests and customers about the menu including promoting and selling the daily specials and features.**

**3. Enters guests and customer orders in computer or cash register and accepts payment via cash, meal plan card, bonus cards, vouchers, debit, or credit card; distributes change and receipts as required; and cashes out as per UBC Food Services policies. Delivers food, seats guests and takes reservations per set procedures**

**4. Recommends food inventory levels and calls in approved orders; assists in maintaining inventory.**

**5. Assists cooks in the preparation of food, such as, meat, vegetables, desserts, pastry sandwiches, salads and specialty items; portions, plates, wraps, and packs food items.**

**6. Prepares made-to-order sandwiches; plates, portions and dispensing food to guests and customers in a serving line in accordance with pre-determined UBC Food Services or franchise standards.**

**7. Sets up service counter, restaurant stations and replenishes supplies for sale, ensuring appropriate stock levels and proper stock rotation in refrigeration, storage and counter display units.**

**8. Busses tables and cleans tables, kitchen preparation areas, kitchen equipment and seating areas.**

**9. Moves tables and chairs as needed**

**10. Assesses and ensures quality of finished product prior to serving guests and customers.**

**11. Performs the duties of other food service workers on a relief basis as operationally required.**

**12. Maintains proper standards of sanitation and safety in accordance with FoodSafe, UBC policy and UBC Food Services safety guidelines.**

**13. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.**

**Consequence of Error/Judgement**

**Makes minor decisions related to sequence of duties; impact of errors is mínimal.**

**Supervision Received**

**Works under general supervision and independently as required.**

**Supervision Given**

**None. May assist in training new employees or guide student workers.**

**REQUIREMENTS**:

- Minimum Qualifications:

- Grade 10, a minimum one year of related experience or an equivalent combination of education and experience. Serving It Right certificate.Willingness to respect diverse perspectives, including perspectives in conflict with one’s own. Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.
- Preferred Qualifications:

- One year of table service in an upscale fine dining restaurant required.
- One year of customer service in a food service industry.
- Experience working in a food truck an asset.
- Ability to promote and sell menu items including daily specials and features.
- Ability to initiate conversation with customers and maintain a fun, high-energy environment.
- Must be able to work a flexible schedule including weekday, evenings and weekend shifts.
- Presents in a professional and respectful manner and demonstrates strong customer service skills and knowledge.
- Be part of something big UBC Food Services nourishes more than 70,000 students, staff and faculty on the UBC Vancouver Campus. We shape the daily experience of thousands of customers through the high-quality, healthy food we serve and every interaction we make._
- By joining our diverse and skilled team, you are helping us to shatter stereotypes about institutional customer service, food quality, sustainability and workplace culture by upholding our innovative Food Values._
- UBC Food Services operates 30+ locations including residence dining rooms, restaurants, markets, cafes, catering and franchises._

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