Sign Language Interpreter

2 weeks ago

Vancouver, Canada Sorenson Communications of Canada, ULC Full time

**Salary Range**: $25-$60 (depending on location, education, and certifications)

**Location**: Remote VRS (British Columbia)

**Hours Requirement**: 15 hours minimum of interpreting services required per week (at leaderships discretion).

Essential

**Responsibilities**:

- Effectively interpret between American Sign Language (ASL) and spoken English
- Demonstrate full compliance with Sorenson Communications customer service guidelines
- Maintain any national, state, provincial or local licensure and/or certification requirements
- Possess the ability to work effectively in an environment with limited oversight that may include, but is not limited to call monitoring, mentoring and evaluations

Knowledge/Skills/ Abilities Required
- High School Diploma or equivalent
- 3+ years interpreting experience (previous VRS experience preferred)
- Confident at being able to troubleshoot basic technical issues
- Able to work in an environment that is fast paced, dynamic, highly regulated, and customer service focused
- Sit for extended periods of time at a desk using computer and video equipment while processing VRS calls
- Interpret in ASL and spoken English for extended periods of time
- Positive attitude, team player, good interpersonal communication skills and able to work across company departments
- Canadian Interpreters must be active members of CASLI in good standing

Other General Requirements/Additional Notes

This position has access to highly confidential, sensitive information relating to the employees and customers of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence and follow all call processing protocols.

Non-Center - At Home Positions Only:

- Have or have the ability to get high speed internet (meeting Sorenson standards-minimum 10Mbps Up and Down)
- Able to work minimum hours per week (15PT) and maintain a flexible work schedule in order to meet the demands of the VRS industry
- Have lockable room in your home that can be dedicated during working hours. Outside of working hours the room can be used for other purposes
- Occasional travel may be required

Equal Employment Opportunity

Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.

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