Clerk Grocery-reg. Pt

**Overview**:

- The Grocery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
- Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
- Provide customer service to meet customer needs
- Keep work area clean and presentable
- Process Grocery orders
- Perform program execution and merchandising of product
- Perform retail floor maintenance
- Maintain back shop
- Receive warehouse orders
- Increase store sales by actively promoting products
- Participate in the training of junior staff
- Order and receive stock in accordance with company inventory control procedures as required
- Process department shrink
- Maintain a clean and safe working environment as per Company requirements
- Other duties as required

Ontario Only
- Additional duties for receiving shifts (as authorized and scheduled by management
- Receive, unload and verify load and bill of lading against truck schedule for all incoming product
- Tag and mark each pallet and complete receiving paperwork as assigned (shrink reports, claims)
- Compare packing slips to goods and key product information into SAP system
- Ensure equipment is in good working order by reporting any unsafe equipment or conditions
- Provide internal customer service by effectively communicating with store management / staff and providing updates on shipments as requested

**Job Requirements**:

- Ability to work independently in a fast paced environment