Customer Service

2 weeks ago


Markham, Canada Medaris Inc Full time

Medaris Inc (established in 1980) is a diverse Medical Services and Products company with 2 operating Divisions, Medaris Medical and Castle & Cooper based in Markham.

We are experiencing growth and are in need of adding to our administrative team to provide customer support to both lines of business.

**Job duties will include**:

- Handling customer inquiries (product knowledgeable)
- Credit card processing for non-account customers
- Handling customer service call requests and dispatching service techs
- Assisting with inventory purchasing and management
- Updating various service and sales logs (Excel based)
- Invoicing customers
- Must be fluent in English, both verbal and written
- Excellent communication skills, both verbal and written
- Strong Computer Skills (MS-Office tools) Word & Excel essential
- Familiar with accounting software - QuickBooks preferred
- Dependable, professional and courteous
- Customer service experience is essential

**Salary**: $40,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Markham, ON L3R 3J8: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person



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