Enterprise Mobility Consultant-4
1 month ago
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
Job Title: Enterprise Mobility Consultant
Location: Mississauga, ON
Who We Are
At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.
To us, being visionary is more important than doing things the way they’ve always been done.
What We’re Looking For
Reporting to the Director of Professional Services, the Enterprise Mobility Consultant will be responsible for implementing, supporting & managing SOTI’s MobiControl Mobile Device Management Software Solutions, as well as being a point of contact for our enterprise level clients, acting in the role of a Technical Account Manager.
What’s in it for you?
The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.
The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big
The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.
Position Responsibilities:
- Undertake Discovery Calls with customers to gather requirements for Work Orders
- Complete Scope of Work documents details detailing the works agreed with customers and recommending necessary SOTI products and services to enable the sales account manager to produce a timely and accurate quotation.
- Carry out Work Orders, taking the form of Implementations, Migrations, and Upgrades to SOTI software both remotely and on-premises, at a time and place to suit customer and business needs.
- Deliver remote and customer-site training courses on SOTI software.
- Act as a Technical Account Manager (TAM) for a small number of SOTI Enterprise Support Customers. The TAM role involves acting as a customer advocate, point of escalation for issue resolution, and trusted advisor to customers. The TAM role involves taking responsibility for customer success and happiness with SOTI products and services, and working closely with colleagues in Support to ensure the customers’ support needs are being met.
- Provide feedback to the SOTI software development team to assist in any product fixes, enhancements etc.
- Assist Support and Pre-Sales teams with technical issues as needed and assist in software quality assurance activities if required including testing and documentation of product issues.
- Develop and improve documentation to support the standard implementation and support processes.
- Document all Work Orders and Support Cases accurately in a timely manner.
- Log all testing, troubleshooting and research done of all known issues, workarounds, and general information to add to the support knowledge base.
- Willingness to travel (approx.5-10%)
**Qualifications**:
- Minimum 5+ years in advanced technical positions (implementation specialist, technical support, solutions architect), direct customer advocacy and engagement experience in post-sales or professional services functions and working in a complex IT environment.
- Strong interest in mobility, solid understanding of leading and emerging mobile technologies along with working knowledge of Android, Apple & Windows Operating Systems.
- Excellent problem solving, problem resolution & analytical skills.
- A quick learner with the ability to comprehend and explain complex technical concepts to a variety of audiences.
- Solid communication skills along with the ability to build and manage trusting relationships with large enterprises.
- Spanish language abilities beneficial, but not essential
- Ability to multitask and balance competing requirements.
- Ability to train a variety of audiences on the use of SOTI software (in person or remotely).
- Excellent verbal and written communication skills.
- Proactive and ability to work with mínimal direct supervision.
- Take and lead initiatives to successfully complete assigned projects.
- Experience in MS SQL (scripting & administration).
- Robust understanding of Networking concepts and principles (incl. certificates, SSL/TLS, firewalls & routing).
- Windows Server administration (LDAP/AD, services & troubleshooting).
About SOTI
SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwi
-
Samsung Enterprise Sales Manager
1 month ago
Mississauga, Canada Premium Retail Services Full timeEnterprise Sales Manager - MobiltyPosition Summary:The Vertical Account Manager – Enterprise Mobility Sales position will be responsible for managing SAMSUNG's strategic business relationships with major end user accounts across Canada. He/she will do so by leveraging the full assets of the Samsung Mobility ecosystem such as the IT Key Account Manager...
-
Samsung Enterprise Sales Manager
1 month ago
Mississauga, Canada Premium Retail Services Full timeEnterprise Sales Manager - MobiltyPosition Summary:The Vertical Account Manager – Enterprise Mobility Sales position will be responsible for managing SAMSUNG's strategic business relationships with major end user accounts across Canada. He/she will do so by leveraging the full assets of the Samsung Mobility ecosystem such as the IT Key Account Manager...
-
Samsung Enterprise Sales Manager
1 month ago
Mississauga, Canada Premium Retail Services Full timeEnterprise Sales Manager - MobiltyPosition Summary:The Vertical Account Manager – Enterprise Mobility Sales position will be responsible for managing SAMSUNG's strategic business relationships with major end user accounts across Canada. He/she will do so by leveraging the full assets of the Samsung Mobility ecosystem such as the IT Key Account Manager...
-
Samsung Enterprise Sales Manager
1 month ago
Mississauga, Canada Acosta Full timeSamsung Enterprise Sales Manager - Mobility General Information Company: PRE-CA Location: Mississauga, Ontario, L4W 5N5 Ref #: M56861 Function: Corporate Employment Duration: Full-time Benefits: Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, long-term...
-
Samsung Enterprise Sales Manager
1 month ago
Mississauga, Canada Premium Retail Services Full timeSamsung Enterprise Sales Manager - Mobility General Information Company: PRE-CA Location: Mississauga, Ontario, L4W 5N5 Ref #: M56861 Function: Corporate Employment Duration: Full-time Benefits: Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance,...
-
Samsung Enterprise Sales Manager
1 month ago
Mississauga, Canada Acosta Sales & Marketing Full timeSamsung Enterprise Sales Manager - Mobility General Information Company: PRE-CA Location: Mississauga, Ontario, L4W 5N5 Ref #: M56861 Function: Corporate Employment Duration: Full-time Benefits: Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, long-term disability, and paid time off. All...
-
Samsung Enterprise Sales Manager
1 month ago
Mississauga, Canada Acosta Sales & Marketing Full timeSamsung Enterprise Sales Manager - Mobility General Information Company: PRE-CA Location: Mississauga, Ontario, L4W 5N5 Ref #: M56861 Function: Corporate Employment Duration: Full-time Benefits: Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, long-term disability, and paid time off. All...
-
Samsung Enterprise Sales Manager
1 month ago
Mississauga, Canada Acosta Sales & Marketing Full timeSamsung Enterprise Sales Manager - Mobility General Information Company: PRE-CA Location: Mississauga, Ontario, L4W 5N5 Ref #: M56861 Function: Corporate Employment Duration: Full-time Benefits: Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, long-term disability, and paid time off. All...
-
Samsung Enterprise Sales Manager
1 month ago
Mississauga, ON, Canada Premium Retail Services Full timeEnterprise Sales Manager - Mobilty Position Summary: The Vertical Account Manager – Enterprise Mobility Sales position will be responsible for managing SAMSUNG's strategic business relationships with major end user accounts across Canada. He/she will do so by leveraging the full assets of the Samsung Mobility ecosystem such as the IT Key Account...
-
Samsung Enterprise Sales Manager
1 month ago
Mississauga, ON, Canada Acosta Sales & Marketing Full timeSamsung Enterprise Sales Manager - Mobility General Information Company: PRE-CA Location: Mississauga, Ontario, L4W 5N5 Ref #: M56861 Function: Corporate Employment Duration: Full-time Benefits: Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, long-term disability, and paid...
-
Global Mobility Advisor
1 month ago
Mississauga, Canada AstraZeneca Full time**Job Title: Global Mobility Advisor** **Introduction to Role**: Join our dynamic team at AstraZeneca as a Global Mobility Advisor. This role is integral to our mission of supporting the mobility of global talent by making opportunities available to all. You will be responsible for managing international moves, partnering with a broad range of stakeholders...
-
Management Trainee
3 days ago
Mississauga, Canada Enterprise Holdings Full timeStart your career with Enterprise Mobility! We’re **hiring immediately **for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities....
-
Automotive Detailer
2 days ago
Mississauga, Canada Enterprise Holdings Full timeEnterprise Mobility is seeking a responsible, dedicated person to join our team as a Full Time Automotive Detailer. This position pays **$17.00 / hour **and is located at **875 PLYMOUTH DRIVE MISSISSAUGA, ON L5V 2W1.** We offer: - Paid time off - Consistent full time 40 hour per week schedule - Employee discount - Retirement savings plan including 401k...
-
Management Trainee
2 weeks ago
Mississauga, Canada Enterprise Holdings Full timeOverview Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that’s full of...
-
Director, Enterprise Transformation
4 days ago
Mississauga, Canada COMPASS GROUP CANADA Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Director, Enterprise Transformation
4 days ago
Mississauga, Canada COMPASS GROUP CANADA Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Director, Enterprise Transformation
4 days ago
Mississauga, Canada COMPASS GROUP CANADA Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Director, Enterprise Transformation
6 days ago
Mississauga, Ontario, Canada Compass Group Full timeYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...
-
Enterprise Architect
5 days ago
Mississauga, Canada CHEP Full timeHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...
-
Enterprise Architect
5 days ago
Mississauga, Canada CHEP Full timeHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...
