Floor Manager/sommelier

3 weeks ago

Toronto, Canada FIGO Full time

**FIGO **is currently hiring a **FLOOR MANAGER/SOMMELIER ** to join our team

**FIGO** offers Italian inspired cuisine in a stylishly elegant setting. The menu features house-made ricotta, wood-fired pizzas, and made-from-scratch pastas. At **FIGO**, our approach is simple; source the best ingredients possible and prepare them in an uncomplicated and modern way. **FIGO** is a part of the ICONINK portfolio, a full-service international hospitality and lifestyle brand which takes inspiration from global cuisine and culture.

We are looking for a **FLOOR MANAGER/SOMMELIER ** with previous management experience to join our team. The **FLOOR MANAGER/SOMMELIER **is responsible for helping the restaurant meet service, sales, and profit objectives along with supervising and directing associates in daily work activities.

**KEY DUTIES & RESPONSIBILITIES**:
**Operations**:

- Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service
- Manage staff, providing them with feedback and maintaining a high level of employee morale
- Ensure positive guest service in all areas; investigate and respond to complaints, taking appropriate actions to ensure guest recovery and return
- Create an engaging and energetic environment where all associates work as a highly functioning team

**Sommelier**:

- Create and update the wine list in coordination with the General Manager
- Assist guests with wine selection based on their personal tastes and food choices; inform guests about different varieties of wines and prices
- Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out
- Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target
- Train FOH staff on available wines

**SKILLS AND QUALIFICATIONS**:

- 2+ years’ experience as a manager of a high volume, similar environment
- Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset
- Wine education is a must
- Sommelier accreditation is an asset
- Demonstrated ability to build relationships and manage staff at all levels, exceptional interpersonal skills
- High personal integrity, professionalism, and maturity
- Exceptional guest service orientation and passion for all things food and beverage

**WHY WORK FOR US?**
- Competitive Wages
- Extended Health Benefits
- Discounts at all ICONINK Restaurants
- Corporate Goodlife Fitness Rates
- FUN Team and Culture

**FIGO** recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Tips

Work Location: In person

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