Automotive Service Advisor

7 days ago

Thorold, Canada Julie's Tire & Auto Full time

'''Duties'''
- Greet customers and provide them with exceptional customer service
- Listen to customers' concerns, prepare detailed service orders and communicate them to the technicians.
- Provide recommendations for necessary repairs and maintenance based on customers' needs and vehicle assessments
- Maintain accurate records of customer interactions, repairs, and transactions
- Coordinate with parts providers to create estimates and ensure timely delivery of necessary parts
- '''Experience'''
- Previous experience working as a Service Advisor in a dealership or automotive repair shop is preferred
- Mechanical knowledge and understanding of automotive systems and repairs
- Ability to effectively communicate technical information to customers in a clear and understandable manner
- Excellent customer service skills with a focus on building long-term relationships with customers
- Proficient in cash handling and point-of-sale systems**Salary**: $38,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Thorold, ON L2V 4R5 (preferred)

Ability to Relocate:

- Thorold, ON L2V 4R5: Relocate before starting work (preferred)

Work Location: In person

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