Library Public Service Associate I

2 weeks ago

Vancouver, Canada The City of Vancouver Full time

**Requisition ID**:38235

**Company**:Vancouver Public Library
**Worksite**: Joe Fortes

**Company**

The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

**Job Summary**: Working collaboratively within their team and system-wide, the incumbent creates a welcoming, patron centered experience through the delivery of responsive circulation and basic information service. Supports library programming. Understands and supports community-led approaches. Represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures.

**Job Requirements**:
**Education/Qualifications**:

- Completion of the twelfth school grade, including or supplemented by basic computer and word-processing courses.

**Experience**:

- Experience in a customer service environment. Related experience in the provision of library services preferred.

**Knowledge, Skills & Abilities**:

- Knowledge of library methods, procedures and tools applicable to the work.
- Working knowledge of the objectives, organization, procedures, services and resources of the Library.
- Excellent oral and written communication skills.
- Ability to plan, organize and carry out assigned duties and responsibilities.
- Excellent customer service skills.

**Affiliation**: CUPE 391
**Employment Type**: Posted Part Time
**Salary**: $23.86 to $27.98 per hour***
**Current Work Schedule**:
Thursday: 5:10pm - 9:10pm (4 hours)

Friday: 10am - 2pm (4 hours)

Saturday: 9:10am - 6:10pm (8 hours)

Sunday: 9:40am - 6:10pm (7.5 hours)

Draft of new work schedule, which is tentatively scheduled for implementation sometime between April to June 2023:
Thursdays 4:10pm - 8:10pm (4 hours); Fridays 9:00am - 2:00pm (5 hours); Saturdays 8:40am - 5:10pm (7.5 hours); Sundays 9:10am - 5:10pm (7 hours)

Note: Work schedules may change with reasonable notice

**Closing date: Monday, March 20th, 2023 at 11:59pm**

Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ+, all genders, ethnicities, and persons with disabilities. Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.

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