E-commerce Advisor

4 weeks ago

Regina, Canada Connected Saskatchewan Full time

**OVERVIEW**

The Canada Digital Adoption Program - Grow Your Business Online is a national program supporting the growth of small businesses by making the adoption of digital tools and technologies easy and accessible.

As part of the program’s commitment to the skills development of young adults, work-integrated learning opportunities are available for post-secondary students, those considering post-secondary education and recent graduates interested in assisting small businesses grow their e-commerce and digital presence online. These opportunities are made possible by Connected Saskatchewan, a consortium of Saskatchewan organizations that are working to implement digital enhancement strategies for Saskatchewan businesses.

**JOB DESCRIPTION**

As an e-commerce advisor (ECA), you will work with a Saskatchewan business to provide the following services:
**Onboarding Assistance**
- Prior to meeting virtually with businesses, conduct research to best understand the nature of their market and products/services.
- Walk-through the onboarding survey with the business owner and use appreciative inquiry methods to best understand their business goals and how digital tools/technology can assist them in meeting their goals.

**Advisory Services**
- Once the business has been on-boarded to the Digital Main Street platform, the ECA will walk through the Digital Assessment and Recommendations with the business owner.
- The ECA will assist the business owner in identifying their first priorities and the first digital tools/technology they want to activate.
- The ECA will also review vendor recommendations made through the platform and lead the business owner to relevant deals/discounts on the platform.

**Activation/Implementation Services**
- The ECA will activate and implement free, easy-to-use digital tools and technologies that businesses would like to use (e.g., Building an e-commerce platform using the extended 30-day free trial, activating social media accounts, etc.).

**Reporting and Feedback**
- The ECA will report the Manager of Digital Support Advisory Services
- The ECA must complete field notes and reports on a weekly basis.
- The ECA must attend team meetings.
- Interim and exit performance evaluations will take place.

**Qualified applicants will**:

- Be familiar with digital technologies for small businesses.
- Experience purchasing products or services online.
- Possess strong communications skills (written and verbal).
- Possess strong interpersonal and relationship building/relationship management skills.
- Possess excellent organizational and time management skills.
- Be able to use basic software and collaboration tools such as Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Slack.
- Assist with the onboarding of additional ECAs as required.
- Some in-person work may be required.

We are currently recruiting Saskatchewan post-secondary students and/or those considering post-secondary education. Recent Saskatchewan graduates are also eligible.

**Compensation**

$19 - $22 per hour.

**Dates of position**

Applicants will be accepted on an ongoing basis and contacted as positions become available.
--------------------------------------------
- **APERÇU**

Le Programme canadien d’adoption du numérique - Développez vos activités commerciales en ligne est un programme national qui aide à la croissance des petites entreprises en rendant l’adoption d’outils et de technologies numériques facile et accessible.

Dans le cadre de l’engagement du programme envers le développement des aptitudes des jeunes adultes, des possibilités d’apprentissage intégré au travail sont proposées aux étudiants de niveau postsecondaire, à ceux qui envisagent de suivre des études postsecondaires et aux jeunes diplômés qui souhaitent aider les petites entreprises à développer leur commerce électronique et leur présence numérique en ligne. Ces occasions sont rendues possibles grâce à Connected Saskatchewan, un consortium d’organisations de la Saskatchewan qui travaillent à la mise en œuvre de stratégies d’amélioration numérique destinées aux entreprises de la province.

**DESCRIPTION DU POSTE**

En tant que conseiller en commerce électronique (CCE), vous travaillerez avec une entreprise de la Saskatchewan et lui fournirez les services suivants:
**Aide à l’intégration**
- Avant toute rencontre virtuelle avec des entreprises, effectuez des recherches pour comprendre au mieux la nature de leur marché et de leurs produits/services.
- Passez en revue le questionnaire d’intégration avec le propriétaire de l’entreprise et utilisez des méthodes d’enquête appréciatives pour mieux comprendre ses objectifs commerciaux et la manière dont les outils/technologies numériques peuvent l’aider à atteindre ses objectifs.

**Services consultatifs**
- Une fois que l’entreprise a été intégrée à la plateforme Digital Main Street, le CCE passera en revue l’évalua

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