System Debug Technician

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The System Debug Technician (SDT) will be responsible for providing testing & troubleshooting of completed assemblies including PCBAs in the manufacturing department. SDT will also work closely with the Test Development Team for new product introduction and validation of testing requirements. As an SDT you will have the opportunity to work on a variety of Ross Video Technologies and Products

**Who you report to**: Manager Test, Technical Debug

**What we offer**:
Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.
Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events
Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.

**What the job is all about**:

- Troubleshooting, from fully assembled systems all the way down to the component level on PCBAs.
- Initiate repairs using appropriate routing and rework tools.
- Work with Production Managers, Specialists, and cell supervisors for work prioritization to ensure internal and external customer demands are met.
- Technical support to Production test staff, by validating infrastructure integrity and initiating repairs.
- Technical support to the Test Development team on NPI (new product introduction)
- Use various test equipment and tools (hardware and software) to test and debug products.
- As required, perform production configuration, testing and calibration following established procedures, policies, and protocols.
- Adhere to Ross Video Health and Safety policies

**Who you are**:

- Must have computer proficiency with Microsoft Office and core business-use tools.
- Knowledge of video and audio standards and broadcasting would be an asset
- Robotics’ experience would be an asset
- Ability to work rotational schedule
- Ability to solder if required (jig repair)
- Solid technical abilities and organizational skills
- High initiative and well developed analytical, problem solving and communication skills
- Ability to work in a fast-paced environment.

**Bonus points if you have the following**:

- Ability to cope with varying levels of support and documentation
- Self-starter, quick learner and able to work with minimum supervision in meeting schedules

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Mandatory Covid-19 Vaccination Policy
At Ross, we put the health and safety of our employees and their families first. It is our responsibility to provide a safe work environment, and as such, we strongly encourage all employees globally to get vaccinated against Covid-19. As a global company, we understand that policies and legislations may vary from country to country. In certain jurisdictions, Ross has implemented a Mandatory Covid-19 Vaccine Policy for all employees and proof of vaccination may be required during the hiring process. If you have any questions or concerns regarding this policy, please reach out to the Talent Acquisition team.