Cashier/customer Service

6 months ago

Fort McMurray, Canada Fort McMurray Home Hardware Full time

**Job Summary**

The cashier provides all point-of-sale functions, including recording and collecting for customers purchases; processing transactions (cash, credit card, debit card and gift card) using retail software; keeping accurate record of all cash, in-house charge, and credit card transactions., reconciling records of sales with cash and credit information and making sure they balance, performing various services for customers, such as providing information, confirming prices, all done in a prompt friendly manner.

**Responsibilities and Duties**
- Greet and verbally communicate with customers, management and fellow employees both in person and by telephone.
- Operate all point of sale equipment, including cash till and debit/credit card terminal with sufficient speed and accuracy.
- Follow proper procedures according to store policy regarding returns and refunds.
- Ensure customers have had a positive shopping experience; take steps to rectify if they haven't.
- Answer the phone in a prompt fashion and take messages according to store policy.
- Call when special orders come in.
- Assist those customers who need advice, information or directions.
- Page over the public address system when necessary.
- Maintain price information (flyers, in-store promotions etc.) for references when customer price inquiries arise.
- Be familiar with items in stock, yard inventory, including product use and operation.
- Watch for theft and take action according to store policy.
- Maintain check-out area and shelves surrounding this area.
- Keep area tidy and clean.
- Complete cash out procedure at the end of your shift according to store policy.
- Attend store meetings, training sessions etc., as required.
- Assist in training new cashiers.
- Work on special projects as assigned by your supervisor/manager.
- Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

**Qualifications and Skills**
- Ability to work a flexible schedule including weekends, evenings and holidays.
- Friendly and helpful attitude toward customers.
- Excellent communication skills.
- High School graduation or equivalent.
- Willingness to learn.
- Excellent mathematical skills.
- Prior retail experience is beneficial.
- Willingness to continually develop professional skills and knowledge base.
- Ability to work cooperatively in a team atmosphere.

**Job Types**: Full-time, Permanent

Pay: From $17.00 per hour

**Benefits**:

- Dental care
- Vision care

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift
- Day shift
- Evening shift

Application question(s):

- Do you live in Fort McMurray ?

**Experience**:

- Retail Associates & Cashiers: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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