Home Child Care Services Manager

3 weeks ago

Hamilton, Canada TODAYS FAMILY Full time

**Home Child Care Services Manager, Full Time Permanent, 37.5 Hours**

**Program Location**: Home Child Care Services

Hello, Future Supervisor
- **At Today’s Family, we believe in the role, value and impact of strong people partnerships in achieving what’s best for children and families. Together, we can ensure that every child experiences the joy of learning through play.**_
- **It’s why we exist.**_
- **We’re seeking the very best people to help us grow, care and innovate within the very best, high-quality, and unique programs and opportunities for children.**_

**Who Are We?**

Today’s Family is a large and growing not-for-profit, charitable organization serving over 6,000 children and families in over 86 neighbourhoods across Hamilton, Halton, Haldimand and Norfolk, and Oxford County. We’re on a mission. By working together to enrich today’s families, we want what’s best for children. It’s our vision that every child experience the joy of learning through play. We achieve this by holding our core values close to us, allowing them to guide us into the future we embrace - a future for every child. We value _Caring, Collaboration, Accountability, Innovation, and Inclusion_.

Our programs are high-quality and continuously emerging to meet and respond to the strengths and needs of our growing communities. We are a multi-site, multi-service organization, offering a wide-variety of licensed programs and services in many neighbourhoods, including:

- Early Learning and Child Care
- Licensed Home Child Care
- Before and After School Care
- Day Camps
- EarlyON Child and Family Centres
- Youth Partnership Opportunities
- Family and Community Engagement

At Today’s Family, we are investing in the growth of a feeling. The growth of the “buzz” you hear when entering into one of our program spaces or when catching us in the community. We are growing off the charts and are seeking passionate Early Childhood Educators to help us continue to grow the feeling of care across our many programs.

We know that the very best programs require the very best people - and that’s YOU

**Job Summary**:
The Home Child Care Services Manager plays a pivotal role in overseeing the operations, administration, and strategic leadership of the Licensed Home Child Care Program within the organization. This multifaceted role involves program oversight, provider recruitment and training, family engagement and support, regulatory compliance and reporting, collaboration and partnership and leadership of the home visitor team. The Program Manager also focuses on strategic elements important to Today’s Family such as financial oversight, people practices, service development, and community relations to ensure the delivery of high-quality services to children and families.

**Key Responsibilities**:

- **Strategic Leadership**:

- Manages all aspects of the licensed home child care program, ensuring compliance with provincial regulations, licensing standard and agency policies.
- Develops, implements, and evaluates program policies, procedures, and practices to maintain high quality child care services.
- Implements recruitment plans for new providers; ensuring proper steps are in place throughout the recruitment process.
- Provides effective leadership and supervision to the Home Visitor team, including recruitment, training, and performance management.
- Fosters a positive team culture that values collaboration, accountability, innovation, inclusion and caring with a child and family centered service delivery.
- Conducts regular team meetings, one to one check ins, performance evaluations ensuring alignment with program goals and objectives.
- Stewards relationships with potential providers and community partners in various communities.
- **Operational Planning**:

- Works collaboratively with other departments to ensure seamless workflows and positive business practices.
- Tracks parent concerns and complaints, ensuring timely resolution.
- Maintains accuracy across all systems regarding provider statuses and changes.
- Conducts audits of children's files to ensure accuracy in their statuses.
- Organizes and distributes items such as books and PPE to providers and children.
- Conducts visits alongside home visitors in provider homes to support challenges.
- Reallocates caseloads among home visitors when required.
- **Financial Planning & Oversight**:

- Collaborates with senior leadership and finance department to develop annual budgets for licensed home child care program, ensuring alignment with organization goals, priorities, and funding sources.
- Monitors budget performance through the fiscal year, identifying variances, trends and potential cost saving opportunities, adjusting as needed to optimize resource allocation.
- Oversees the administration of grants, contracts and funding agreements related to licensed home child care program, ensuring compliance with grant/funding requirements, reporting deadlines an

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