Community Manager

2 weeks ago

Regina, Canada Nicor Group of Companies Ltd. Full time

Do you possess excellent customer service skills?

Are you organized, detail oriented, and good with time management?

Are you willing and able to provide oversight and management for a portfolio of condominiums?

If you answered yes to the above, keep reading - **this job is for you**

**Our Values**: Positivity. Versatility. Curiosity. Community.

**Our Purpose**:To enhance our communities every day.

**What Nicor Offers**:

- Flexibility and work life balance.
- Engagement.
- Family focused co-workers and fabulous culture.
- Learning and growth opportunities.

**Main Function of this Position**: Ensure overall management of a portfolio of condominium corporations including governance, financial management, and site management.

**Core Functions**:

- Relationship Improvement
- Customer Service
- Operations Delivery
- Net Increase to Customer Base

**Duties**:
1. Governance and Compliance
- Prepare and work with team for any meetings with the client. Understand and abide by The Condominium Property Act and Management Agreement to ensure all services are delivered to the client. Explain processes and recommendations to the client and obtain decisions. Oversee and work with clients to resolve any issues. Respond to inquiries in a timely manner. Set concrete, measurable objectives to accomplish the goals which have been established by the client.

2. Financial Performance and Reporting
- Facilitate, process, and provide recommendations for items to be included in annual budgets with the help of the site manager and accountant. Provide input to monthly reports and review final reports. Follow and complete all monthly reporting and arrears processes. Approve vendor invoices for processing in a timely manner.

3. Site Management
- Monitor work order requests and their completion. Coordinate with clients to complete inspections, repairs, and maintenance. Provide input on preventative maintenance programs at the properties. Arrange and attend inspections of the properties, report/document findings and make recommendations as required. Assist with establishing programs for the operation, maintenance, and capital improvements of all buildings and equipment.

4. Other
- Establish effective working relationships with clients. Act as a primary point of contact for all concerns from clients. Use and continuously expand knowledge of the programs used (Yardi, Process Street, Bloom Growth, Microsoft Office, and Zoom).

**Requirements**:

- Experience in Property Management is an asset.
- Knowledge of programs used is an asset.
- Ability to work within a team-based environment.
- Strong attention to detail.
- Excellent organizational and time management skills.
- Computer literate, with proficiency in Microsoft Office.
- Ability to meet required deadlines.

**Job Types**: Full-time, Permanent

Work Location: In person

Application deadline: 2023-08-04

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