Assistant Branch Operations Manager

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Assistant Branch Operations Manager

**What is the Opportunity?**

The ABOM fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management and Advisory teams. This role is entirely administrative and requires the ability to prioritize tasks, work under pressure of daily deadlines, and keep organized while working under frequent interruption.

**What will you do?**

As an Assistant Branch Operations Manager, you will be supporting the Branch Operations Manager in daily responsibilities which include but not limited to:

- Supervision of Branch Cage Operations, including signing authority for outgoing cheques and approval of daily transactions. With your Branch Operations Manager, you will be responsible for the daily review and approval of all branch operations/transactions and exceptions in strict compliance with internal policies and procedures
- Responsible for implementing branch and head office initiatives in ever evolving Wealth Management business
- While directly and indirectly supervising, you will also be providing leadership and coaching to staff
- On a daily basis, assist Branch Directors with following up on compliance queries
- Organize branch events such as internal seminars and staff appreciation activities
- Review and reconcile daily, monthly and quarterly branch reports
- Investigate and resolve inquiries related to accounts and escalate to the Investment Advisor or Branch Management where appropriate.
- Assist with premise requests

**Must-have**
- CSC & CPH, IIROC licenced preferred
- Minimum 2 years of industry experience and completion of CSC and CPH
- Leadership experience preferred
- Strong oral and written communication skills
- Professionalism and ability to manage highly confidential information
- Exceptional attention to detail and mature/positive attitude
- Excellent people skills, ability to manage different personalities, mature/positive attitude

**Nice-to-have**
- Broad knowledge of Wealth Management software
- Post-secondary education

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Challenging work
- Variety of assignments
- Financial strength and a strong brand
- Prestige
- Management that supports your work and progression

**Job Summary**

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-08-09

**Application Deadline**:
2023-09-02

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

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