Farm Technical Advisor

2 weeks ago


Saskatoon, Canada Saskatchewan Government Insurance Full time

Do you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

Farm Technical Advisor

Location: Saskatoon and Prince Albert (remote or in-office options)

Work conditions: Frequent driving within city limits and long-distance highway driving

Pay Range: $68,136 - $86,004

In scope

Closes May 16, 2023

GENERAL ACCOUNTABILITY

The Farm Technical Advisor is responsible for providing in-house farm, forestry, and construction machinery repair expertise and consultation on claims to assist in quantifying damages and large repair costs. The Farm Technical Advisor conducts site visits; prepares and/or reviews repair estimates; and provides technical advice, training, and support to adjusters on complex machinery claims. The Technical Advisor provides technical advice and guidance to all levels of employees through all regions.

KEY ACCOUNTABILITIES
- Note: This section is not intended to be an exhaustive list of duties and responsibilities - other duties and responsibilities may be assigned._

Inspections & Consulting
- Conducts site visits to farms or repair vendors to determine the scope of the damage or loss.
- Inspects and analyzes damaged, farm machinery, equipment and failed mechanical components to establish cause.
- Writes detailed reports outlining the results of investigations and provide input on the repair value and provides information to assist adjusters adjudicating the claim.
- Determines the scope of loss, evaluates and audits vendor damage appraisals for accuracy and provides input to adjusters and insured on repair approvals for replacement cost, wear and tear, depreciation, etc.
- Disassemble and reassemble components for the inspection process.
- Research information related to equipment issue and consult with industry experts.
- Prepares documentation to support subrogation efforts including manufacture defects and 3rd party liability.
- Represents the interests of the corporation in Small Claims Court, the Rates Appeal Board, and/or other judicial, legal, institutional, or regulatory groups or bodies.
- Determines contractor to use for repairs. Directs contractors on what specific repairs are to be made. Addresses issues with invoices or quality of work.
- Work with manufacturers to support the repair firms with proper repair processes as well as preventative measures.
- Reviews shop work orders to identify failure-related repairs and parts. Determine depreciation for items.

Training and Reporting
- Identifies, develops, and provides training and coaching to adjusters on machinery losses, repair methods, estimate creations (written and electronic) and cost control methods.
- Provides machinery repair appraisal expertise, technical advice, and support to adjusters on claim files and in meetings with customers, brokers, contractors and vendors.
- Meets regularly with designated farm adjusters to build expertise, promote knowledge sharing and leverage learning and experiences. Provides feedback to manager on quality of work.
- Prepares and completes a claim assignment form on each file to determine, track and evaluate the outcome of their file involvement.
- Prepares periodic reporting and analysis on inspection and estimating activity for file and record purposes.
- Provides advice on, analysis of, and interpretation of, their forms, reports, and data to others within SGI on a periodic basis.
- Develops department procedures and guidelines which may be incorporated into the Adjuster Resource Page.

High Performance Team & Culture
- Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.
- Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training and supporting developmental opportunities.
- Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.

TECHNICAL KNOWLEDGE & SKILLS
- Advanced knowledge of the operation, maintenance and repair costs of machinery.
- Advanced knowledge of the heavy-duty mechanic, farm, forestry, and construction machinery trades.
- Advanced knowledge of fire investigation techniques.

EDUCATION & CERTIFICATIONS
- An Agricultural Equipment Technician Red Seal Certification OR Heavy-Duty Equipment Technician Journeyperson.
- Possession of a valid driver’s licence.

EXPERIENCE
- 5 - 7 years’ experience in the agriculture machinery repair industry

Pay Range:$68,136.00 - $86,004.00

Posting Close Date:
May 16, 2023



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