Parts Reclamation Associate
6 months ago
The Role
The Parts Reclamation Team provides replacement parts and repair solutions for client and store stock units. The Parts Reclamation Associate gains knowledge of consumer electronics devices and their components and develops the ability to make decisions ensuring the quickest turnaround; lowest cost solution that meets quality standards is consistently delivered. The incumbent will be required to contribute to various functions within the team including fulfillment of part orders, management of parts inventory and delivery of repair solutions when “off-the-shelf” replacement parts are not available. A combination of strong technical and administrative skills is required.
- Core Responsibilities_
- Test and dismantle various electronic products to be used for parts in repairing client suspects.
- Create Bill of Materials for new product
- Accurately identify parts by part number and add to the SMART PARTS inventory system
- Manage SMART PARTS inventory of harvested parts
- Refurbish parts such as hard drives by testing, wiping and cleaning
- Report and help address technical issues with parts ordering and inventory systems.
- Manage process for component refurbishment of hard drives and motherboards.
- Assist in quality control by testing new parts from various vendors and sources.
- Assist Parts Specialist in forecasting expected usage and generating financial reporting to be reviewed and utilized by leadership for business optimization.
- Required to perform light material handling duties (up to 50 lbs)
- Required Skills & Experience_
- Strong Microsoft Excel skills and Outlook mailbox management ability
- Strong written and verbal communication skills
- Experience with SMARTS
- Minimum 6 months experience working in a service center or similar environment
- Minimum 1 year experience testing/repairing IPG product
- Consumer Electronics Diploma or computer studies preferred
- Experience in inventory management
- Ability to learn new software quickly
- Proven ability to work well under pressure; strong attention to detail; and enjoy repetitive tasks.
- Asset Skills_
- Advanced Excel skills, ability to build pivot tables, macros and/or SQL queries
- Experience interacting with vendors and negotiating solutions to optimize repair service
- Data analytics and/or statistics
- A+ certification
9200 Airport Road, Brampton, ON L6S 6G6
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