Reception Clerk

3 weeks ago

Ottawa, Canada Extendicare Canada Full time

**Reception Clerk - Extendicare Laurier Manor**

Reporting to the Office Manager, the position of Reception Clerk is responsible for providing clerical and administrative support to ensure that office and reception services are provided in a courteous, effective and timely manner. They also may act as back up for the Nursing Clerks.

**RESPONSIBILITIES**
- Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service
- Answer and forward telephone calls, take messages, schedule appointments;
- Place outgoing calls as requested
- Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures; maintain current, orderly filing system
- Accounts Payables
- Handle payments and trust deposits and withdrawals from families and residents, sell meal tickets, distribute pay statements, distribute mail
- Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary
- Monitor front door for residents at risk to elope
- Adhere to established policies and procedures regarding quality assurance, fire, safety, environment and infection control.
- Nursing Clerk, Staffing Clerk and Office vacation/sick replacement.
- All other duties as assigned.

**QUALIFICATIONS**

Applicants must possess:

- Excellent interpersonal, communication and organizational skills
- Knowledge and experience in standard office practices, use of office equipment and computer fundamentals and software
- Proficiency in Word/Excel/Outlook is a requirement
- Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self directed in their completion
- Ability to multitask and meet tight deadlines

In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting
- Interested applicants please forward your resume in confidence to the attention of:_

**_ Chris Smith_**

**_ Administrator_

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