Technical Support Analyst
2 weeks ago
Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
**Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
**Screening questions**:
- Are you currently legally able to work in Canada?
**Experience**:
- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
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