Supervisor, Accounts Receivable

2 weeks ago

Richmond, Canada London Drugs Limited Full time

Not just a job

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team Our
**Accounting **department at our head office in
**Richmond BC **currently has opportunities for an:
**Supervisor - Accounts Receivable**

This role is responsible for the day to day transactions in addition to training and coaching team members. This person will be first contact for resolving issues and serve as a link between daily operations and management.

**Key responsibilities include**:

- Manage the billing and collections functions of the team and ensure processing is timely.
- Develop key performance indicators for AR including Days Sales Outstanding, AR Turnover, etc.
- Participate in the development of AR policies, procedures, and documenting processes to develop training manuals.
- Review and manage AR aging on a weekly basis; direct and guide AR team on customers to call and collections process.
- Proactively investigate and resolve AR related issues independently and in collaboration with other departments such as merchandising, contracts management, real estate, and store development.
- Reconcile construction in progress and project billing; liaise with customers on discrepancies.
- Work with Account Managers to ensure accurate billing and timely delivery to customers.
- Ensure compliance with existing accounting policies, business processes and controls.
- Ensure system problems are reported and resolved as required or escalated to the appropriate level of management as required.
- Train staff, test and work on upgrades to system software as needs arise.
- Prepare or review month-end AR related balance sheet reconciliations.
- Provide coverage and support to other finance functions as required due to increase in transaction volume or as needed by management.
- Excellent communication skills, both written and verbal.
- Demonstrate good interpersonal skills when dealing with customers, staff & management.
- Respect for confidentiality on all matters.
- Adapts easily to change.
- Strong analytical and strategic thinking skills.
- Sound judgment and ability to effectively problem solve as required.
- Ability to work quickly and accurately under pressure.
- Strong leadership skills, with an emphasis on managing all individuals within a team.

**Education and Knowledge**:

- Accounting Diploma, Bachelor’s Degree or other Accounting qualifications
- 3 years of accounting experience, predominantly in credit and collections
- Previous managerial or supervisory experience.
- Experience in co-op, rebate and promotional accounting practices is preferred but not required
- Understanding of project accounting and revenue recognition principles
- Understanding of billing, collections and cash conversion cycle
- Proficiency in MS Office especially Excel including pivot tables, VLOOKUP, IF statements, etc.
- Knowledge of PeopleSoft, AS400 and Access is preferred but not required

London Drugs offers advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:

- Medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
- Employee Discount Program (Sharing our success)
- Employee Recognition Program (Tangible rewards for great work)
- Company matched RRSPs (Helping you plan for your future)
- Ongoing In-House Training & Education Courses (Lifelong learning)
- Employee Family Assistance Program (Free confidential counseling)
- Community Involvement (Giving back to our communities)

If you are a well organized, self-motivated, individual who has a positive attitude and a commitment to achieving Company objectives, then we have the opportunity for you to excel

We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

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