Team Assistant, Bilingual, Temporary Full Time
3 weeks ago
**Home and Community Care Support Services Champlain** is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on maintaining each patient's independence and dignity. We also provide long-term care home placement services, and facilitate our patients’ access to the community-based services they need.
**Position Summary**:
Reporting to the Manager, Home and Community Care, the Team Assistant assists Care Coordination staff with operational functions providing administrative and clerical support within an assigned team.
**Primary Responsibilities**:
The Team Assistant provides information and referral and demonstrates a high level of client service to the Home and Community Care Support Services Champlain staff, families, service providers and the general public ensuring that they feel heard, understood and confident of follow-up.
- Receives and initiates incoming and outgoing telephone calls
- Communicates with members of the team to ensure information is distributed and obtained appropriately, including collecting, sorting and distributing mail, courier packages, forms lists and documents, to and from staff and agencies and photocopying and faxing/scanning documents and forms as required.
- Maintains an efficient, current and secure CHRIS client record, in accordance with established guidelines including:
- completing entry of all required information (ie scanning and data entry)
- documenting all actions taken in the client file
- ensuring file availability when required by Care Coordinators
- assigning new and transferred client files to the appropriate Care Coordinator
- uploading documents to CHRIS library
- accessing the client information system for information as required
- processing files for all discharges
- Listens to and documents in client file, Care Coordinators’ voice mail and, in accordance with established guidelines, takes and relays messages, refers calls, and arranges for decreases in services and collection of equipment.
- Processes requisitions, prepares related documents and form letters, monitors inventory of and orders supplies, in accordance with established guidelines.
- Updates client files by entering information which corresponds to standardized pathways or as per Care Coordinator direction
- Liaises with staff, care providers, clients and pharmacies regarding confirmation of dates, deliveries, discrepancies and delays of supplies, increases, decreases and discharges in service and takes appropriate clerical action, in accordance with established guidelines.
- Books routine client home visit appointments and client/family conferences, prepares agenda, and reserves meeting rooms, as directed by Care Coordinators
- Arranges client transportation by taxi or ambulance, in accordance with established guidelines and as authorized by Care Coordinators
- Maintains team in/out schedule
- Assists with projects or initiatives related to job responsibilities, participates in orientation and committees, and performs other related duties, as requested by their Manager
**Education and Experience**:
- High school graduation diploma plus,
- Successful completion 1 year Community College diploma in either Office Administration, Business, Health Administration or equivalent program
- Minimum 18 months previous experience in similar customer service or related position in the health, social or business administration fields.
**Knowledge**:
- Demonstrated knowledge of office procedures including filing and record maintenance and operation of telephone systems and office equipment
**Skills and Abilities**:
- Demonstrated ability to work with a number of stakeholders including staff, service providers, clients and caregivers
- Strong oral and written communication skills
- Demonstrated high level of initiative, discretion and sound judgment
- Flexible and adaptable with effective problem solving skills
- Strong multi-tasking and prioritization skills with a demonstrated ability to perform efficiently in a fast paced environment with attention to detail
- Self-directed with the ability to work effectively both independently and as part of a team
- Effective interpersonal skills demonstrating tact and diplomacy
- Effective client service skills in establishing and maintaining effective working relationships with others.
- Fluency in English and French is required.
Affiliation: CUPE - Wages are in accordance with the collective agreement between Home and Community Care Support Services Champlain and CUPE and start at $24.268/hr.
Shift: Monday to Friday, 8:30am to 4:30pm
This position is temporary until approximately December 2024
Home and Community Care Support Services Champlain offers flexible work options, this position will have a hybrid mo
-
Team Assistant, Bilingual, Temporary Full Time
4 weeks ago
Ottawa, Canada Home and Community Care Support Services Champlain Full timeHome and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...
-
Team Assistant, Bilingual, Temporary Full Time
4 weeks ago
Ottawa, Canada Home and Community Care Support Services Champlain Full timeHome and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...
-
Team Assistant, Bilingual, Temporary Full Time
4 weeks ago
Ottawa, Canada Home and Community Care Support Services Champlain Full timeHome and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...
-
Administrative Assistant
7 days ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: Administrative Assistant **DEPARTMENT**: Champlain LHIN - Musculoskeletal Expansion Program **CONDITIONS**: Temporary Full-time for approximately nine (9) months **HOURS**: Approximately 75.0 hrs Bi-weekly Hours **SHIFTS**: Days 7.5 Hours per shift (Subject to change) **WAGE RANGE**: SCALE MINIMUM...
-
Housekeeper (Full Time Temporary)
1 month ago
Ottawa, Canada Envie Student Full time**Must be available to work occasional weekends.** **Duties and Responsibilities**: - Maintains a clean, safe environment - Work collaboratively as part of the team - Clean, dust and vacuum Tenants’ suites - Clean, dust and vacuum common areas and public washrooms - Perform deep cleaning of suites when they are vacated - Keep housekeeping cart cleaned,...
-
Rehabilitation Assistant
4 weeks ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Rehabilitation Assistant**DEPARTMENT**: - Rehabilitation Services**CONDITIONS**: - Temporary Full-time for approximately four (4) months**HOURS**: - Approximately 75.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Weekends 7.5 hours per shift - **WAGE RANGE**: - Scale Minimum Maximum CUPE24 $27.91/hr...
-
Rehabilitation Assistant
1 month ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Rehabilitation Assistant**DEPARTMENT**: - Rehabilitation Services**CONDITIONS**: - Temporary Full-time for approximately three (3) months**HOURS**: - Approximately 75.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Weekends- 7.5 hours per shift- **WAGE RANGE**: - Scale Minimum Maximum- CUPE24 $27.91/hr...
-
Full-Time Bilingual Receptionist
2 weeks ago
Ottawa, Canada Car-On Automotive Group Full timeJoin Our Team: Full-Time Bilingual Receptionist & Administrative AssistantLocation: Ottawa, ONCar-On Auto Sales, a family-owned beacon of excellence in Ottawa's and Eastern Canada's automotive scene, is on the lookout for a Full-Time Bilingual Receptionist and Administrative Assistant.Do you have a sunny personality that makes everyone feel at home? Are you...
-
Maintenance Assistant
4 weeks ago
Ottawa, Canada Envie Student Full time**Must be available to work occasional weekends.** **Duties and Responsibilities**: - Inspect buildings, equipment and systems to ensure they are consistent with health and safety standards - Perform maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breaker panels etc.) - Assist in the setup of ventilation,...
-
Temporary Full Time Tunney's Bilingual Reces
1 month ago
Ottawa, Canada ANDREW FLECK CHILDREN'S SERVICES Full time**Temporary - Full-Time - Unionized** Andrew Fleck Children’s Services is looking to hire a Registered Early Childhood Educator (RECE). In this role you will provide nurturing care and developmentally appropriate education to meet the needs of children in a group setting within a safe and healthy environment and in cooperation with parents, colleagues and...
-
Colonel By Temporary Full-time Ece Assistant
4 weeks ago
Ottawa, Canada ANDREW FLECK CHILDREN'S SERVICES Full time**Temporary - Full-Time - Unionized** Andrew Fleck Children’s Services is looking to hire an ECE Assistant. In this role you will assist the Early Childhood Educators (RECE) in providing a nurturing, developmentally appropriate, healthy and safe environment to meet the needs of children in the group setting. **Confirmation of full vaccination for...
-
Team Assistant, Temporary Full Time, Western
7 days ago
Ottawa, Canada Home and Community Care Support Services Champlain Full timeHome and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...
-
Team Assistant, Temporary Full Time, Western
4 weeks ago
Ottawa, Canada Home and Community Care Support Services Champlain Full timeHome and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...
-
Administrative Assistant
1 month ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Administrative Assistant**DEPARTMENT**: - Patient Care - Geriatrics & Nursing Professional Practice**CONDITIONS**: - Temporary Full-time for approximately six (6) months**HOURS**: - Approximately 75.0 Bi-weekly Hours**SHIFTS**: - Days - 7.5 Hours per shift - **WAGE RANGE**: - Scale Minimum Maximum -...
-
Assistant Outlet Manager
2 days ago
Ottawa, Canada Fairmont Château Laurier Full time**Assistant Outlet Manager (Temporary Full-Time)** Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Assistant Outlet Manager. **What is in it for you**: - Wonderful company culture - our colleagues are at the heart of all that we do - Food &...
-
George Street Temporary Full-time Ece Assistant
4 weeks ago
Ottawa, Canada ANDREW FLECK CHILDREN'S SERVICES Full time**Temporary - Full -Time - Unionized** Andrew Fleck Children’s Services is looking to hire an ECE Assistant. In this role you will assist the Early Childhood Educators (RECE) in providing a nurturing, developmentally appropriate, healthy and safe environment to meet the needs of children in the group setting. **Confirmation of full vaccination for...
-
Mooney's Bay Temporary Full-time Ece Assistant
4 weeks ago
Ottawa, Canada ANDREW FLECK CHILDREN'S SERVICES Full time**Temporary - Full -Time - Unionized** Andrew Fleck Children’s Services is looking to hire an ECE Assistant. In this role you will assist the Early Childhood Educators (RECE) in providing a nurturing, developmentally appropriate, healthy and safe environment to meet the needs of children in the group setting. **Confirmation of full vaccination for...
-
Server (Temporary Full-time)
2 days ago
Ottawa, Canada FAIRMONT Full timeCompany Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a Server (Temporary Full-Time). **What is in it for you**: - Wonderful company culture - our colleagues are at the heart of all that we do - Food & Beverage discount of 50% in our...
-
Plumber - Temporary Full-time
1 month ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - PLUMBER**DEPARTMENT**: - Plant Services**CONDITIONS**: - Temporary Full-time for Approximately three (3) months**HOURS**: - Approximately 75.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Nights / Weekends / On Call- 7.5 hours per shift- **WAGE RANGE**: - Scale Minimum Maximum- CUPE09 $29.00/hr...
-
Team Leader Call Centre-temporary Full-time
2 days ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Team Leader Call Centre**DEPARTMENT**: - Call Centre**CONDITIONS**: - Temporary Full-time for approximately twelve (12) months**HOURS**: - Approximately 75.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings- **WAGE RANGE**: - Scale Minimum Maximum- NONU $35.24/hr $42.72/hr**RESPONSIBILITIES**: **Operations...