Kitchen Operations Specialist

3 weeks ago

Toronto, Canada Eataly North America Full time

**Company Description**
Eataly is the world’s largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

The Kitchen Operations Specialist oversees margin management in Eataly’s Back of the House (BOH), focusing on food and labor costs. Reports to the Kitchen Manager.
- Supports Executive Chef and the Chefs’ Team with daily BOH operations
- Partners with Business Planning Analyst and BOH Leadership Team to oversee restaurants’ margins, focusing on BOH labour and food costs
- Oversees BOH ordering - receives and places the purchase orders for BOH outlets
- Collaborates with the Warehouse Team; ensures the kitchen storage organizational system is maintained effectively, that orders are received and distributed correctly, and any missing products are communicated to the vendors
- Oversees BOH invoices, credits for returns and submits the invoices for processing to the Inventory Control Associate; works together with AP if any issues arise
- Communicates with vendors for special orders, discounts, ingredient sourcing, scheduling modifications
- Manages transfers, requisitions, and other BOH in-store product movements; prepares and posts requisitions by verifying specifications and prices
- Oversees monthly inventories - assists Chefs’ Team in counting the products, enters the data into the systems, analyzes the gaps
- Maintaining the order guides, logs, transfers sheets and SOPs in place for BOH outlets
- Enters and maintains recipes into Eataly’s database software
- Works with Corporate Product Team to set up new items and vendors for Eataly’s database software
- Prepares and generates reports to assess the price changes for products, recipe optimization, margin analysis, consumption of products, sales vs waste contribution
- Manages BOH employee clock-ins, clock-outs, and break times on a per-shift basis; engages with HR and Payroll departments on correct tip distribution
- Performs other duties as required or assigned

**Qualifications**
- 3+ years of progressively more responsible experience in Food & Beverage management
- Excellent verbal and written communication skills
- Outstanding attention to detail
- Financial analysis and business management skills
- Fluency in English highly preferred

**Additional Information** Benefits and Perks**
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more

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