Food Services Associate

1 month ago

Toronto, Canada West Park Healthcare Centre Full time

Job Status:
**Permanent, Part-Time**
- Reports To:
**Manager, Food Services**
- Hours of Work (shifts):
**Weekdays AM/PM, Every Other Weekend AM/PM**
- Internal Posting Dates:
**Nov 27 - Dec 3, 2024**
- Salary Range:
**$25.51 - $26.07 per hour**
- Employee Group:
**SEIU Service**

**Company Description**:
The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Healthcare Centre and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

**This position will be located at the UHN Reactivation Care Centre (RCC) at 82 Buttonwood Avenue, York ON.**

**Job Overview**:
This role involves ensuring patient and food safety while providing a satisfying meal experience in a healthcare setting. Responsibilities include preparing and delivering meals, assembling patient trays accurately, maintaining cleanliness and sanitation, following food handling and infection control procedures, and operating kitchen equipment. The goal is to meet dietary needs, prevent contamination, and contribute to patients' well-being.

**Accountabilities**:

- Preparing and portioning menu items such as sandwiches, desserts, entrees, soups, vegetables, and tube feeds based on tallies.
- Assemble food and drinks on the patient tray line according to written tray ticket orders.
- Assembling bulk supplies and delivering on patient units.
- Serving food and drinks on the patient tray line according to written tray ticket orders.
- Setting up, tidying, restocking, and cleaning the serving station. Sanitizing kitchen equipment and surfaces and completing special cleaning tasks as needed to meet health department standards.
- Completing meal trays by adding beverages, ice cream, or bananas at the pantry level to fulfill orders.
- Recording food temperatures, delivering completed meal trays to patient bedside, and ensuring accurate patient identification. Distributing water jugs and snacks as required.
- Managing food cart delivery and pickup using a tugger.
- Participating in dishwashing through rotations, including tasks like stripping the line, offloading, racking dirty dishes, and cleaning cutlery.
- Responsible for dishwasher and Salvajor operation and cleaning. Ensuring the dishwashing area is clean by the end of the day. Managing garbage as needed.
- Loading dish caddies with clean dishes, utensils, domes, and trays for patient meal service. Returning them to kitchen preparation and serving areas.
- Following strict food safety and infection control protocols.
- Strictly adhering to established food safety, handling, and infection control procedures. Regular hand washing is required.
- Performing various tasks as a Food Services Associate, with flexibility for different shifts, including days, evenings, and weekends.
- The role encompasses food preparation, assembling trays, maintaining cleanliness, dishwashing, and following safety protocols across different shifts. Its aim is to facilitate efficient food service operations while ensuring safety and hygiene and executing additional assigned duties.

**Key Qualifications**:

- High School (Grade 12) diploma and Certification as a Food Service Worker (FSW) preferred.
- Completion and renewal (every 5 years) of the Department of Health's Food Handler's Course or equivalent.
- Proficiency in spoken and written English, as well as comprehension skills and basic mathematical skills.
- Ability to prepare and mix basic recipes and knowledge of food service equipment use and maintenance.
- Effective teamwork and mínimal supervision skills.
- Physical capability to meet food production targets and timelines.
- Previous experience in food handling, preferably in a commercial food operation, especially healthcare.
- Familiarity with therapeutic diets and typical Canadian foods (preparation and content).
- Availability to work every other weekend AM and PM.
- Flexibility for variable shifts and portering assignments. Alignment with the center's core values and commitment to patient well-being.
- Satisfactory work record as part of the qualification assessment.
- Alignment with the center's core values and commitment to patient well-being.
- Awareness of factors affecting the safety of patients, staff, and visitors.

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