Manager - Virtual Care Team - Mental Health &

2 weeks ago

Dartmouth, Canada Nova Scotia Health Authority Full time

**Req ID**:148974**
**Company: Nova Scotia Health**
**Location**:Provincial** Zone, **Nova Scotia Hospital**
**Department**:MHA Virtual Care**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: MGMT/NON-Union** **Management/Non Union** Position**
**Posting Closing Date**:11-Feb-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
The Virtual Clinical Care Team Outpatient Manager (Child & Adult) is responsible for planning, developing, implementing, supervising and evaluating the Mental Health and Addictions Provincial Virtual Care Team. The team is provincial, working remotely across all zones to support clients using virtual platforms such as Zoom. The Manager will oversee the clinical and administrative operations for the team.

The position monitors clinical service delivery on a day-to-day basis to ensure service provision is in accordance with Nova Scotia Health Authority’s policies and procedures and is compliant with evidence-based practice, provincial standards, accreditation requirements and provincial service delivery model. Working closely with the Directors, Chiefs of Psychiatry, other MHAP Managers, and all other relevant staff, physician and academic leaders, the Manager provides strategic and operational leadership that supports excellence in service delivery, integration of mental health and addiction service provision, and collaboration with other program areas.

**About You**:

- Masters Degree in a recognized health discipline or related field with five (5) years’ experience in a health system preferred; OR
- Bachelor Degree in a recognized discipline/field, with five (5) years’ experience in professional practice or leadership capacity and two (2) additional years’ experience in practice for a total of seven (7) years’ experience
- Registered/eligible for registration and a member in good standing of the relevant regulatory body
- Member of the Canadian College of Health Leadership with CHE designation or equivalent is an asset
- Minimum of five (5) years experience in working in the health field (MHA preferred)
- Formal leadership experience in the health care field (MHA experience preferred)
- Experience and understanding of the Choice and Partnership approach (CAPA) an asset
- Demonstrated ability to define a vision and guide individuals and groups toward the vision while maintaining group cohesiveness, motivation, commitment and effectiveness
- Management skills demonstrated through planning, implementation, monitoring and evaluating
- Ability to manage human resources, financial resources, capital/material assets and information
- Understanding / experience working with virtual technologies an asset
- Demonstrated accountability and responsibility

**Qualifications Continued**:

- Exceptional communication and interpersonal skills as shown by establishing partnerships and respectful, productive, and collaborative internal/external stakeholder relationships
- Sound knowledge of population health and primary health care and programming related to the target population
- Sound knowledge of and demonstrated compliance with standards, ethics and legislation
- Excellent organizational and communication skills
- Clinical knowledge and ability to use sound professional judgment and initiative
- Ability to work under pressure and maintain productivity and personal health
- Commitment to ongoing professional development and education
- Exceptional time management, critical thinking, problem solving and conflict resolution skills
- Computer skills - E-mail, Internet, and Microsoft Office Suite (e.g. Outlook, PowerPoint, Word, etc.)
- Devoted to a culture of respect, including safety, ethics, cultural awareness and organizational health
- Ability to report on indicators (i.e., financial, human resource, clinical, client/family satisfaction)
- Evidence of commitment to a healthy workplace and the use of best practices in building/sustaining staff competencies, ensuring good communication and involvement of staff and physicians in decisions which affect them
- Commitment to fostering a culture of continuous quality improvement and evidence-based practice
- Demonstrated regular attendance in current and previous employment
- Physical and mental capabilities to perform

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