Supportive Housing Worker

7 months ago

Toronto, Canada COTA Health Full time

**SUPPORTIVE HOUSING WORKER**

**Toronto East West Mental Health and Justice Supportive Housing Program - **(TEW- MHJ)**

**One (1) Bargaining Unit, Full-Time Position**

**Monday-Friday 9:00am-5:00pm**

**About Cota**

If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from you

We provide a collaborative and inclusive work environment that emphasizes employee support, learning opportunities and excellence in our field. We offer flexible hours and employer-paid benefits for some classifications along with other perks and wellness activities.

For 50 years, Cota has been supporting adults with mental health and cognitive challenges to live well within their community. We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives.

To find out more about us and our programs/services and employee benefits please visit our website

**Role Overview**

The Supportive Housing Worker will provide housing coordination to an assigned group of service users within the Toronto East and West areas, and work in partnership with those service users to secure and maintain their housing stability. They will seek input from the service user to develop independent living skills to maintain housing stability and achieve mental health stability by pursuing their personal recovery. The Supportive Housing Worker will contribute to the development of comprehensive client-centered assessments and treatment plans and provide community-based care including education, crisis intervention and linking to community resources.

**About the Team**

The Toronto East and West Mental Health and Justice Supportive Housing Program is an innovative program, operating from a Housing First perspective, and is designed to provide wrap around supports to assist individuals who are homeless, are living with mental health issues and have had contact with the criminal justice system.

**Primary Responsibilities**:

- Conduct face-to-face assessments with clients at their locations including but not limited to home, shelters and hospitals.
- Initiate services to clients at the point of intake to ensure that proper assessment and initial service response occurs.
- Develop coordinated care plans with/ for clients and complete the Ontario Common Assessment of Need (OCAN) and other assessments as required.
- Build and maintain positive working relationships with new and existing landlords, working collaboratively with landlords to address any tenant related issues or disputes.
- Record client status/progress using the appropriate documentation system.
- Interact with and support service team to secure new units and maintain units for service users that acquire housing.
- Assist with the search for and acquisition of appropriate housing units as may be required within the program.
- Work in partnership with the service user to develop Housing/Recovery Plans.
- Work collaboratively with service users to identify housing maintenance skill gaps (e.g cleaning, cooking, paying rent), and develop and implement support plans to teach these skills and develop routines.
- Interact directly with referral source, physicians, and other services involved in client’s care.
- Collaborate with other systems, organizations and individuals from courts, probation, short-term residential beds program, hospital and community to ensure a well-coordinated service system.
- A minimum of a Community College Diploma in a field relevant to the target population. Higher level post-secondary education will be considered an asset.
- A minimum of 2 years direct or transferable experience suitable to working effectively with the relevant target population.
- Addictions certificate plus one-year experience or two years working in addiction will be see as an asset.
- Experience, alignment and commitment to harm reduction.
- Knowledge and appreciation of housing issues as applicable to the target population.
- Knowledge of community resources relevant to the target population being served and/or demonstrated ability to search for applicable resources/information.
- Knowledge of legislation and regulations including Residential Tenancies Act.
- Knowledge of eviction prevention strategies.
- Knowledge of a housing first philosophy.
- Good crisis management and dispute resolution skills.
- Good interpersonal and communication skills (verbal and written).
- Basic computer literacy (Word, E-mail, Internet).
- Proven ability to develop and implement integrated treatment/housing plans related to relapse prevention and harm reduction in collaboration with other involved service providers.
- Basic understanding of different psychiatric conditions.
- Sensitive to challenges experienced by marginalized population groups such as poverty, access issues, mental health and addict

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