Sales Operations

1 month ago


Vancouver, Canada CDM2 Lightworks Full time

This is an intermediate position within our inside team to help support CDm2 LIGHTWORKS sales division and

1. Manage internal administration for manufacturers, new onboarding, pricing, factory contacts and processes for the

Operations Team along with any policy changes which need to be communicated to distribution customers.

2. Assist Director of Operations with weekly and monthly reporting on order bookings, including sending out individual

reports to Operations staff to review backlog timing and open quotes forecasting.

3. To manage troubleshoot and validate warranty claims on projects by contacting the manufacturer when problems arise,

ensure communication between all parties is cohesive along with steps to resolve issues.

4. Support Sales and Marketing activities as directed, including events, tradeshows, and manufacturer visits.

5. Support the Director of Operations with facilitating internal meetings, agendas, training sessions and related

documentation.

6. To work with the Accounting dept to approve invoices from vendors and suppliers, assist with commission reconciliation

as requested.

7. Facilities management, to oversee the maintenance of office equipment and shared spaces by ensuring a safe functional

environment. Including coordinating with the property management company for repairs or issues.

8. Phone answering, managing the info inbox for general inquiries and back up for shipping and receiving as needed during

high volume times or for vacation coverage as needed.

9. Contribute to the operational efficiency of the organization and business transformation process.

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC V6A 1H7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person



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