Insurance Broker

1 week ago

Vancouver, Canada Southampton Financial Inc. Full time

**Our Mission: Bring Clarity to Insurance**

Southampton Financial is a value-added strategic investor in the Canadian property and casualty distribution space. We recently became the majority owner of Alteri in addition to acquiring Onlia Insurance and aha insurance in recent months. Our goal is to build the insurance brokerage of the future by combining leading-edge technology with high-quality brokers catering to the overall insurance needs of Canadians by providing them with customized solutions to suit their individual needs.

At Southampton Group of Companies, we're not just merging companies; we're fusing expertise, innovation, and a relentless commitment to excellence. Our purpose is clear: to disrupt the insurance landscape in Canada. As we assemble a team of industry heavyweights, our goal is to make this vision a reality. In our collaborative, fast-paced, and agile environment, we strongly believe in empowering every member of our team to take ownership of their role. Together, we're dedicated to building a best-in-class experience for our customers.

We are seeking a Level 2 Insurance Advisory professional to join our dynamic team in based out of our Yaletown location. As an Insurance Broker, Service, you will play a crucial role in providing personalized and comprehensive insurance solutions to our valued clients, ensuring their peace of mind and financial protection.

**Key Accountabilities**:
**KA1** Build and maintain strong relationships with clients by understanding their insurance needs and providing exceptional customer service. You will be working with our high-performing team supporting our top-end brokers.

**KA2** Conduct thorough assessments of client's insurance requirements, analyze their existing coverage, and recommend appropriate insurance solutions to address their unique needs

**KA3** Handle policy endorsements, renewals, and policy adjustments promptly and accurately, ensuring compliance with insurance regulations and company guidelines.

**KA4** Assist clients in the claims process, acting as a reliable point of contact and guiding them through the necessary steps to ensure a seamless claims experience.

**KA5** Stay up-to-date with the latest insurance products, industry trends, and regulatory changes to effectively educate and advise clients on available coverage options.

**KA6** Identify opportunities to upsell or cross-sell additional insurance products that align with the client's needs, increasing customer satisfaction and company revenue.

**KA7** Maintain accurate and organized client files, ensuring all interactions and transactions are properly documented in compliance with company policies and procedures.

**KA8** Collaborate with a team of insurance professionals, sharing knowledge, providing support, and contributing to a positive and inclusive work environment.

**Qualifications and Competencies**:

- Post-secondary education and/or equivalent on the job experience
- **2+ years’ experience in the insurance industry, in personal and/or commercial lines insurance**:

- **Must have either your General Insurance License Level 2 (or higher) in British Columbia or Alberta and be willing to obtain a license for whichever province your current license not already held.**:

- Strong understanding of insurance products, regulations and best practices.
- Exceptional customer service skills with a genuine passion for helping others and providing personalized insurance solutions tailored to our clients.
- Excellent verbal and written communication skills
- Detail-oriented and adept at managing multiple tasks simultaneously, ensuring accuracy and meeting deadlines in a fast-paced environment.
- A collaborative mindset, working effectively within a team to achieve shared goals while fostering a positive and supportive work culture.
- able to work hybrid if required

**Working for Us**:
Our mission is to cultivate a workforce that is diverse and inclusive, with an unwavering commitment to creating an open, equitable, and respectful workplace for all. We are deeply dedicated to fostering an environment where every individual is genuinely respected, included, and empowered to contribute their unique perspectives and talents.

Pay: $50,000.00-$70,000.00 per year

Application question(s):

- Do you have a Level 2 Broker License for British Columbia?
- Do you have a Broker Level 2 license for Alberta?
- Do you have at least 2 years of experience in the insurance industry, in Commercial Lines insurance?
- Do you have at least 2 years of experience in the insurance industry, in Personal Lines insurance like home and auto?

Work Location: Hybrid remote in Vancouver, BC V6B 2S2

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