Ecommerce Advisor

2 months ago

Edmonton, Canada Finning Canada Full time

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Temporary

Position Overview:
**Job Description**:
Major Job Functions:

- Confirm customer for data authorization
- Providing attention to customer needs and adapting as these evolve
- Building strong customer relationships and delivering customer centric solutions
- Quick learner - this is an entry level position with an expectation for a significant investment in training. Ability to retain and understand Finning offerings is paramount to providing value to customers and successfully selling
- Understands and adheres to Finning policies and procedures, including safety, expense management
- Accountable to represent Finning to external customers in a professional and courteous manner and always maintaining the highest ethical standards
- Develop and maintain effective working relationships within the team and with other Finning teams, be open to new ideas and opportunities
- Accountability for supporting customers through the ecommerce activation process

Specific Skills:

- Strong customer service skills, customer empathy, conflict resolution skills
- Excellent communication skills, comfortable making cold calls via telephone
- Organized and ability to work independently
- Exudes professionalism and reliability
- Basic selling skills

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