![Eternity's Touch, Inc.](https://media.trabajo.org/img/noimg.jpg)
Customer Care Associate
4 weeks ago
Eternity’s Touch is looking for an ambitious, dedicated, and creative individual to join our team of young professionals in continuing to grow our Global Brand, as the premier in Fingerprint Capture and Manufacturing of Keepsake Jewelry. Our fast past environment provides daily challenges, and interactions with clients globally. Additionally, any interest or formal experience in IT Technologies, Graphics or Social Media experience is an asset.
As we do serve Funeral Homes and their clients families, interactions may involve discussions around death, bereavement, and grief. It is a requirement as a Customer Service Associate assisting clients with such sensitive emotions to possess a professional and calm demeanor, empathy, along with listening skills.
A broad overview of the Duties and Responsibilities include, but are not limited to the following:
- Complete any pre-order details required for production
- Complete any requested Proofs within the standard 24-48 hour window
- Answer Front Door as necessary. Greet all guests friendly.
- Cover all Production related tasks for those in which you are cross-trained for at the request of the Operating Officer
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wallaceburg, ON N8A 4L7: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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