Car Rental Agent

6 months ago

Vaughan, Canada Woodbridge Car and Truck Rental Full time

**Car Rental Agent**:
**Position Summary**:
The Car Rental Agent is responsible for assisting customers with the rental process, providing excellent customer service, and ensuring a smooth and efficient car rental experience. This role involves various tasks, including customer interaction, administrative duties, and sales.

**Key Responsibilities**:
**Customer Service and Rental Assistance**:
Greet customers warmly and professionally, creating a positive first impression.
Provide detailed information about available vehicles, rental rates, and additional services.
Assist customers in selecting the appropriate vehicle based on their needs and preferences.
Explain rental terms, conditions, and any optional insurance coverage.

**Reservations and Booking Management**:
Verify customer information, driver's license, and payment details to confirm reservations.
Ensure accurate data entry of reservation details into the rental system.
Coordinate with other branches or locations to fulfill customers' specific requests.

**Vehicle Inspection and Maintenance**:
Inspect rental vehicles before and after each rental to identify and document any existing damages or issues.
Coordinate with the maintenance team to ensure the fleet is well-maintained and in optimal condition.

**Rental Agreement and Documentation**:
Prepare and complete rental agreements accurately and efficiently.
Verify all required documents are obtained, including rental contracts and additional agreements for optional services.
Explain rental terms, charges, and payment procedures to customers.

**Payment Processing and Financial Management**:
Handle cash, credit card transactions, and other payment methods following company policies.
Process payments accurately and efficiently, providing customers with receipts.
Keep track of rental fees, additional charges, and refunds, ensuring financial accuracy.

**Sales and Upselling**:
Promote additional services and products, such as GPS navigation, child seats, or upgraded vehicle options.
Utilize sales techniques to encourage customers to opt for upgrades or additional rental days.

**Customer Conflict Resolution**:
Address and resolve customer concerns, complaints, and issues promptly and professionally.
Escalate complex problems to the appropriate management personnel when necessary.

**Administrative Tasks**:
Maintain organized records of rental agreements, customer information, and vehicle condition reports.
Perform data entry and update customer profiles as required.

**Qualifications and Requirements**:

- High school diploma or equivalent. Some companies may prefer additional education or relevant certifications.
- Previous experience in customer service, sales, or the automotive industry is advantageous.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in computer systems and data entry.
- Strong attention to detail and ability to handle multiple tasks simultaneously.
- Familiarity with car makes and models is beneficial.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Flexibility to work in shifts, including weekends and holidays.

Note: The specific responsibilities and requirements for a Car Rental Agent may vary depending on the company and its policies. This job description serves as a general guideline to understand the typical responsibilities of a car rental agent.

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Vaughan, ON L4L 3P6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 3 years (required)
- Customer service: 3 years (required)
- Car rental: 3 years (required)

Licence/Certification:

- Class G License (required)

Work Location: In person

  • Operations Director for Car Rental Agency

    2 weeks ago

    Vaughan, Ontario, Canada VERSION 6 CAR RENTAL INC Full time

    Job DescriptionWe are seeking an experienced Operations Director to lead our car rental agency. As a key member of the management team, you will be responsible for directing and controlling daily operations, evaluating performance, and planning and organizing daily activities.Key Responsibilities:Operational Leadership: Direct and control daily operations,...

  • Car Jockey/counter Rep

    7 months ago

    Vaughan, Canada Advantage Car & Truck Rentals Full time

    Car Rental Company Seeks Customer Service Rep. To Work In Woodbridge. - Have A Strong Command Of The English Language - Have Customer Service Experience - Prior Car Rental Experience Would Be An Asset But Not Necessary - Must Be Good With Computers - Have Have A Valid G Drivers License - Must Work Well In A Team Environment **Job Types**: Full-time,...

  • Director of Urban Operations

    3 weeks ago

    Vaughan, Ontario, Canada VERSION 6 CAR RENTAL INC Full time

    Job DescriptionWe are seeking a highly skilled and experienced General Store Manager to join our team at VERSION 6 CAR RENTAL INC. As a key member of our management team, you will be responsible for the day-to-day operations of our car rental agency.

  • Seeking Car Jockey/counter Rep

    6 months ago

    Vaughan, Canada Advantage Car & Truck Rentals Full time

    Car Rental Company Seeking Car Jockey/Counter Rep. Your duties include; - Cleaning Cars - Picking Up/Drop Off Customers - Dealing With Customer On The Counter - Answering Phones Applicates must have a valid G license and have good command of the english language **Job Types**: Full-time, Part-time **Salary**: $17.50-$19.00 per hour Flexible Language...

  • Store Operations Manager

    2 weeks ago

    Vaughan, Ontario, Canada VERSION 6 CAR RENTAL INC Full time

    Job DescriptionWe are seeking an experienced Store Operations Manager to join our team at VERSION 6 CAR RENTAL INC.Company OverviewOur company is a leading car rental agency in the urban area, providing high-quality services to customers. We are committed to excellence and strive to be the best in the industry.SalaryThe estimated salary for this position is...

  • Business Operations Manager

    2 weeks ago

    Vaughan, Ontario, Canada VERSION 6 CAR RENTAL INC Full time

    Job Summary:Version 6 Car Rental Inc is seeking a seasoned General Store Manager to lead our daily operations. The ideal candidate will have at least 5 years of experience in a similar role, with a strong background in managing staff, budgets, and customer service.About the Role:This is a full-time position requiring the ability to work in a fast-paced...

  • Rental Accounts Collector

    6 months ago

    Vaughan, Canada TMH-Div of Toromont Ind Ltd. Full time

    Toromont Material Handling is looking for a rental coordinator to join our team! The Rental Coordinator is responsible to assist customers in their rental needs from our product line and promotes our products according to the policy and objectives of the company. **As a Rental Coordinator, YOU will experience**: - Working within one of the safest...

  • Retail Operations Executive

    3 weeks ago

    Vaughan, Ontario, Canada VERSION 6 CAR RENTAL INC Full time

    Job Summary: We are seeking a highly skilled Retail Operations Executive to manage daily operations, staff, and budgets in a fast-paced urban car rental agency.About the Role: As a Retail Operations Executive, you will be responsible for directing and controlling daily operations, evaluating daily operations, planning and organizing daily operations,...

  • general store manager

    4 months ago

    Vaughan, Canada VERSION 6 CAR RENTAL INC Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingUrban areaCar rental agencyTasksDirect and control daily operations Evaluate daily operations Plan and organize daily operationsManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of...

  • general store manager

    4 months ago

    Vaughan, Canada VERSION 6 CAR RENTAL INC Full time

    Education: Secondary (high) school graduation certificateExperience: 5 years or moreWork settingUrban areaCar rental agencyTasksDirect and control daily operations Evaluate daily operations Plan and organize daily operationsManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of...

  • Automotive Detailer

    2 months ago

    Vaughan, Canada Enterprise Mobility Full time

    **Overview**: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a **Full time Automotive Detailer for our Truck location**. This position pays **$17.00 / hour** and is located at** 18 DOUGHTON RD CONCORD, ON L4K 1R2.** We offer: - Paid time off - Consistent full time 40 hour per week schedule - Employee discount -...

  • Rental Accounts Collector

    6 months ago

    Vaughan, Canada Toromont Cat Full time

    Toromont is looking for a Rental Accounts Collector to join our team! This position will be responsible for frequently checking the accounts receivable of rental business unit, managing collection files, working close with the credit team. As a Rental Account Collector, YOU will experience : Work in one of the safest organizations in the industry where...

  • Automotive Detailer

    5 months ago

    Vaughan, Canada Enterprise Holdings Full time

    Enterprise Holdings is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays **$16.25 / hour** and is located at **8600 KEELE STREET UNIT 65-66 CONCORD, ON L4K 2N2.** We offer: - Paid time off - Employee discount - Retirement savings plan - Extended Health Benefits (Medical, Prescription Drug,...

  • Automotive Detailer

    2 months ago

    Vaughan, Canada Enterprise Holdings Full time

    Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $17.00 / hour and is located at 1000 ROWNTREE DAIRY RD 5 WOODBRIDGE, ON L4L 5X3. We offer: Paid time off Consistent full time 40 hour per week schedule  Employee discount Retirement savings plans...

  • Real Estate Sales Agent

    5 months ago

    Vaughan, Canada AGM Renovations Full time

    **ABOUT AGM**: AGM Renovations is a leading home improvement company specializing in kitchens, bathrooms, basements, roofing, painting, flooring, and windows. With a reputation for excellence and customer satisfaction, we are committed to providing top-notch services to our clients. AGM Home Renovations is seeking enthusiastic individuals to join our team...

  • Car Preparation

    3 weeks ago

    Vaughan, Canada AWIN Group of Dealerships Full time

    How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business...

  • Automotive Detailer

    2 weeks ago

    Vaughan, Ontario, Canada Enterprise Holdings Full time

    Enterprise Mobility is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to maintaining the highest standards of cleanliness in the industry.The ideal candidate will have a strong attention to detail and be able to work independently to clean and sanitize vehicle...

  • Lot Attendant

    6 months ago

    Vaughan, Canada Pfaff Automotive Full time

    Lot Attendant Audi Vaughan Vaughan ON L4K 2M9 **Who We Are **At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love...

  • Store Operations Manager

    2 weeks ago

    Vaughan, Ontario, Canada VERSION 6 CAR RENTAL INC Full time

    Job DescriptionWe are seeking an experienced Store Operations Manager to lead our retail business in a fast-paced environment. The ideal candidate will have a strong background in managing daily operations, evaluating performance, and planning for growth.Key Responsibilities:Direct and control daily store operations to ensure seamless execution of tasks and...

  • Service Advisor

    6 months ago

    Vaughan, Canada Pfaff Automotive Full time

    Service Advisor Audi Vaughan Vaughan ON L4K 2M9 **Who We Are **At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we...