Warehouse/delivery Driver/customer Service Rep

1 month ago


Regina, Canada Magnacharge Battery Corp Full time

JOB DESCRIPTION - DELIVERY DRIVER

Overview: Provides customer service/inside sales support for Magnacharge Battery Corp.
This role will include analyzing and verifying the accuracy of order information in a timely manner. Pick orders, prepare orders for delivery, deliver product and ensure that an excellent standard of service and a high level of customer satisfaction is maintained. Co-ordinates the handling of difficult and/or unusual situations. Performs a wide variety of administration tasks as required accurately & efficiently.

Principal Duties:

- Always Represent Magnacharge in a positive & professional manner
- Work with all personnel & outside contacts to satisfy clients & achieve company goals
- Arrive to work on time & prepared
- Maintain work areas in a clean & organized manner
- Pick and deliver orders in a timely fashion.
- Maintain a good standing relation with Co-workers and Customers

Core Functions:

- Receives, processes & verifies the accuracy of orders from customers utilizing the organization’s internal computer system SYSPRO & customer purchase orders.
- Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files & communicates changes to the appropriate personnel/departments.
- Ensures & provides quality service to all customers.
- Deliver product on regular weekly delivery runs. This includes in town and out of town deliveries.
- Assists manager in making daily phone calls to existing customers for weekly stock orders.
- Accesses the company’s internal systems to obtain & extract order as needed.
- Accurate data entry, invoicing, including credits, & filing are among the wide variety of general office duties that must be completed in a timely manner.

Specific Skills:

- Answer inquiries & provide information to customers
- Sell merchandise &/or services
- Receive Payments, Issue Receipts & other forms
- Clean driving record in essential
- Handle refunds & credits
- Access & process information
- Perform general office duties, including filing paper work and keeping the store clean
- Order supplies & maintain inventory
- Can lift min. 75 lbs.

Work Conditions & Capabilities:

- Is competent in fast-paced environment, works well under pressure, performs repetitive tasks, & has attention to detail.
- Can work longer days if required.

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Licence/Certification:

- Clean driving record (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

Application deadline: 2024-11-08



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