Career Advisor, Ywca Employment Navigator
3 weeks ago
Job Description**What you’ll be doing**:
- Work one to one with single mothers; many whom are newcomers, new immigrants, refugees, and survivors of violence. Provide resources and guidance for employment, education, career exploration, and referrals to community resources
- Conduct employment needs assessments; develop individualized action plans; and provide service navigation and referrals to programs.
- Provide one-to-one career advising with clients in-person and over phone or Zoom.
- Build strategic partnerships with employers with the goal of developing work and volunteering opportunities for single mothers needing to gain work experience and skills.
- Act as a liaison for single mothers as appropriate (assisting with following up on inquiries, advocating on behalf of client as needed)
- Networking and partnership building with community organizations
- Assist single mothers (one-to-one and in groups) to navigate employment and career resources available to them within the YWCA and in the community
- Keep track of program outcomes and report outcomes in well-written, detail oriented monthly and quarterly reports
- Workshop development and facilitation on various topics related to employment, education and other topics as needed.
- Assist with resumes and cover letters as needed.
- Collaborate with YWCA programs such as Single Mothers Support Services, Housing, WorkBC, and other programs in the Employment and Community Programs department; working together as a team to provide fulsome wraparound services and supports for single mothers.
- Navigate programs and services in communities across Lower Mainland
- Conduct regular outreach sessions within the YWCA (e.g., single mother support groups, Housing, Employment Programs) and to external community organizations to build awareness of the Employment Navigator Program’s services and to gain referrals.
- Refer clients to YWCA bursaries, scholarships and skills training programs for single mothers wanting to upgrade their skills and pursue education opportunities.
- Set and maintain professional boundaries with clients and her family
- Report writing, creating and administering client surveys as required
- Maintain client confidentiality and ensure that program outcomes are met
- Measure and report monthly outcomes, collect client stories and testimonials, and conduct other administrative tasks as required
- Develop partnerships with service providers to effectively link clients with appropriate community services and opportunities.
- Follow-up with clients on their employment and education plans and track progress and outcomes
- Keep informed of trends, needs, and services gaps for single mothers, and be aware of what resources and services are available for them.
- Regularly review and update resources for clients
- Research and refer clients to volunteer and networking opportunities
- Participate in the planning of yearly celebratory events for clients
- Other duties as required
**What you’ll need**:
- Minimum 2 years of direct career advisor experience, and facilitating workshops
- Minimum bachelor's degree, career counselling certificate, or other related educational certification
- Excellent knowledge of current programs and services related to single mothers within the YWCA (e.g., WorkBC and employment programs, housing, single mothers support services, Single Mothers Bursaries) and solid knowledge of government funding available to single mothers
- Must have knowledge of issues affecting single mothers returning to work and/or pursuing further education/training
- Must provide timely and organized follow-up with existing clients and manage ongoing client inquiries
- Strong relationship building skills and ability to develop strong partnerships with community service providers and employers
- Ability to take initiative and problem-solve using a solution focused, positive mindset.
- Demonstrated skills in facilitating engaging employment-related workshops
- Demonstrated skills in writing monthly and quarterly reports
- Must be able to work independently with mínimal supervision and be highly accountable for decisions, ensuring program targets are being met and to maintain a high degree of service to clients
- Must have an ability to work a flexible schedule as it works for clients and their families and the program
- Must have strong communication skills and ability to provide support in a motivating, respectful, non-judgmental manner
- Ability to use Zoom and Teams for meetings
- A valid clear criminal record check (including working with vulnerable populations) is required.
- The YWCA Metro Vancouver’s COVID-19 vaccination policy is currently suspended and as a result, vaccination from COVID-19 is not required at this time. However, should circumstances change and the YWCA deem it necessary to reintroduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your
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