Exam Invigilator

**Please see Special Instructions for more details.**:
**Posting Details**:
Position Information

**Position Title**
- Exam Invigilator**Position Summary**
- The Exam Invigilator is responsible to support the facilitation, delivery and invigilation of various exams on behalf of Red Deer Polytechnic Testing Services, and supports the students, faculty, staff and patrons who utilize Testing Services.
- Under the direction of the Testing Services Coordinator, the Exam Invigilator registers, books, prepares, invigilates, and finalizes various types of exams, while supporting the operation of Testing Services. by providing quality customer service in a learner-centered environment.
- The Exam Invigilator is a member of the department of Student Supports at Red Deer Polytechnic. Student Supports works to cultivate mental health and overall well-being with the Red Deer Polytechnic learning community through counselling, capacity building, stigma reduction, accessibility and inclusion services, skill-building, and mental health education.**Position Responsibilities**

**Invigilation & Finalizing Exams**
- Actively invigilate a variety of tests and exams. Further to this, the incumbent exercises vigilant supervision of the testing area, thus ensuring academic integrity during the exam process.
- Maintain privacy, manage time and communicate Test Services rules to students.
- Maintain knowledge of testing features based on exam type in order to troubleshoot testing issues.
- Document any exam incidents (such as academic misconduct) that occur and follow the processes outlined by Testing Services.

**Service Desk Support to Testing Services and the**
**NOVA**
**Chemicals Learning Common (**
**NCLC**
**)**
- Support the operation of the Testing Services and NCLC Information and Service Desk; during the hours Testing Services is open:

- Greeting and directing students, faculty, staff and patrons who utilize the Testing Service
- Monitoring the space to ensure a safe, quiet and welcoming environment
- Clean and organize the Testing Services Offices and Testing Lab areas on a regular basis.
- Provide initial troubleshooting and resolve hardware and software issues (i.e. issues related to log-in, printing, software errors, etc.) for NCLC technology.

**Registration and Booking**
- Assist students, faculty, staff and patrons to use relevant booking tools and processes to schedule exams.
- Refer to the Testing Service Assistant and/or Testing Service Coordinator for modifying booking and registration.

**Exam Preparation**
- Follow protocols based on exam type, student accommodations, and program/instructor requirements, as needed. This includes but is not limited to: preparing testing rooms with outlined accommodations in advance, checking students in, verifying student identification, ensuring a quiet and orderly physical environment, and troubleshooting assistive technology when needed.
- Communicate any issues regarding exams to the Testing Services Coordinator.

**Continuous Growth and Acquisition of New Skills**
- Actively participate in relevant training and professional development activities as they become available.
- Actively acquire knowledge and skills related to the position.
- Training new employees, as advised by the Testing Services Coordinator.
- Share knowledge and best practices with colleagues as appropriate on a regular and ongoing basis to contribute to shared learning.

**Required Qualifications**
- High school diploma or equivalent to about 12 years of schooling.
- Excellent customer service skills and interpersonal skills.
- Process-oriented and able to follow procedures.
- Strong organizational and time management skills to prioritize workload under pressure and in a fast-paced environment.
- Ability to work effectively, independently, and collaboratively within a changing, progressive, team-oriented environment.
- Ability to conduct basic technology (i.e. hardware and software) troubleshooting and issue resolution.
- Effective verbal and written communication skills.
- Experience working with confidential information and education technology in a standardized test environment is an asset.
- Experience working with individuals needing academic accommodations is an asset.

**Preferred Qualifications**
- Completion of a 1-year college certificate, one-year University or equivalent.

**Salary or Hourly?**
- Hourly**Salary**
- $17.20/hour**Benefits and Compensation Information**
- An additional 8% of the hourly rate in lieu of vacation. Eligibility to access benefits is dependent upon the Terms and Conditions of Employment.**About Red Deer Polytechnic**
- Focused on advancing the economic and social priorities of Alberta,
- **Red Deer Polytechnic** (RDP) provides more than 80 industry-relevant programs within a breadth of credentials to approximately 6,300 credit and apprenticeship students and 3,400+ learners with Extended Education programming. With modern teaching and learning spaces, and state-of-