Front Counter Associate

**Welcome to Volt Raceway, where fun meets innovation in the world of electric go karting. Our mission is to deliver an electrifying and unforgettable experience for every customer who steps onto our track. As leaders in the realm of electric karting, were committed to pushing the boundaries of excitement and ensuring that every visit is filled with thrills and laughter. Join our team and become part of a dynamic journey where fun, innovation, and exceptional service intertwine. At Volt Raceway, were not just leading the race; were redefining the thrill of the ride. Come join the fun and be a part of something truly extraordinary.**

**Responsibilities**:

- **Guest Welcoming**: Greet guests upon arrival with warmth and enthusiasm, ensuring a positive first impression of Volt Raceway.
- **Check-In Management**: Efficiently manage the check-in process, including handling reservations, waivers, and payments, to streamline guest entry.
- **Information Hub**: Serve as the primary point of information for guests, offering details about track rules, pricing, promotions, and facilities.
- **Issue Resolution**: Address and resolve any guest concerns or inquiries, ensuring a satisfactory and enjoyable experience for all visitors.
- **Team Collaboration**: Work closely with the team to communicate guest feedback and contribute to the improvement of services and operations.
- **Merchandise Counter** - pick and pack selected merchandise according to guest request and obtained tickets within the arcade centre.

**Benefits**:

- **On-site parking** : On-site parking provided, helping to reduce stress and save time
- **Company events and outings** : We have multiple company-sponsored events throughout the year, such as holiday parties or team-building activities- **Employee Discounts**: Enjoy discounts on select attractions and foodWe believe providing excellent service and creating happy customers is the way to create a valuable, enduring company that people love.

Lets work together to build a better future