Pharmacy Assistant L2

2 weeks ago

Parksville, Canada CareRx Full time

**About CareRx**

CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have a place for you.

**Pharmacy Assistant L2** | CareRx Parksville**

**Reporting To: Pharmacy Manager**

**Compensation: $20-24 per hour.**

**JOB SUMMARY**

The Pharmacy Assistant, Level 2 supports in the efficient functioning of the pharmacy and assists in the dispensing of medication, working under the direct supervision of a Pharmacist or Pharmacy Manager. They provide superior customer service in a friendly, knowledgeable and professional manner as well as focus on the achievement of pharmacy excellence in the areas of customer service, workflow efficiencies, and inventory management. Experience with Kroll software, and demonstrated proficiency in data entry of typing new prescriptions, is a requirement for this position. The Pharmacy Assistant, L2 primarily supports the pharmacy in the data processing department.

**SPECIFIC RESPONSIBILITIES**
- Preparing prescriptions (gathering data from nursing staff) to be filled via Pharmacy software
- Processing, adjudicating, and filling prescriptions
- Entering prescriptions into eMAR software.
- Conduct third-party adjudications required for prescription billing
- Process refill prescription requests within the Kroll system
- Ensure adherence to order cut-off times to achieve timely task completion
- Deliver prescription labels to the production department well in advance of scheduled delivery times, facilitating prompt service for nursing and retirement homes
- Manage prescription renewals through fax correspondence with healthcare providers
- Respond to phone inquiries from nurses, and direct calls to the appropriate staff member
- Proactively seek guidance from supervisors in navigating complex situations
- Maintain confidentiality and ethical standards and protect personal and organizational information
- Contributing to the overall organization and cleanliness of the pharmacy environment
- Other duties will be assigned as required for business needs within the Pharmacy Assistant scope of responsibilities

***TECHNICAL COMPETENCIES**
- Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care)
- Competency with Microsoft Office software
- Demonstrated ability to operate PACMed and PACVision machines

**BEHAVIORAL COMPETENCIES**
- Demonstrated ability to work effectively within a team and build relationships and rapport with internal and external relations
- Must be skilled in critical thought and processes and be able to prioritize appropriately
- Must be motivated to achieve results that reflect a high standard of work quality
- Present self in a positive, unbiased and confident manner
- Adaptable to internal work changes
- Strong mentoring and teaching skills
- Desire to learn and seek new opportunities
- Excellent interpersonal and written communication skills and be able to interact with persons of varying professional expertise in a professional manner
- Excellent ability to make strategic decisions in compliance with organizational goals
- Must be dependable and responsible in the execution of job duties
- Ability to lead, take charge, offer opinions and direction
- Ability to pay strong attention to detail
- Ability to maintain candor and professionalism during conflict resolution.

**PHYSICAL COMPETENCIES**

**MINIMUM EDUCATION AND EXPERIENCE**
- Post-secondary education in a relevant field is an asset.
- 2 years of pharmacy experience is an asset.
- Excellent working proficiency with Kroll software is a requirement.

**INTERNAL RELATIONSHIPS**
- Pharmacy Manager
- Pharmacy Operations Manager
- Pharmacists
- Registered Technicians
- Pharmacy Assistants
- Drivers

**EXTERNAL RELATIONSHIPS**
- Clients
- Doctors
- Nursing Staff
- Vendors

**Application Process**:

- All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted._

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