Service Technician

4 weeks ago

Toronto, Canada Voortman Machinery Canada Corp. Full time

Are you interested in joining a growing organization that is an industry leader in designing, manufacturing, and selling computer numerical control (CNC) steel processing machinery? Are you ready to embark on a new journey that could potentially take you all over the world? Do you have experience in the mechanical, engineering, or electrical fields and would like to put those phenomenal skills to use? Well, say no more, this is your chance to be a part of a team on the rise. We are hiring a Service Technician position out of our Toronto, Ontario, office and we want to talk to you

We offer the following benefits as an employee of Voortman Machinery Canada Corp.:

- Highly competitive salary
- Full health, vision, and dental insurance coverage
- Generous paid time off including vacation, sick time, and PTO*
- Paid holidays*
- Life insurance & ADD, with optional voluntary life
- Dependent life insurance
- Critical illness
- Short and long-term disability
- Employee & family assistance program
- The ability to work in a progressive and global organization
- A talented innovative and diverse workforce

If this sounds like the type of career opportunity that you’ve been waiting for, what are you waiting for? Please contact the Director of Human Resources, Lupe Aguilar and let him know you’re ready to coordinate an interview.

Person of Contact

Name: Guadalupe Aguilar
Position: Director of Human Resources
Phone: (708) 295-0191

**Essential Duties and Responsibilities**:

- Conducts in-person customer visits to respond promptly to on-site service calls to our North American customer base
- Performs troubleshooting of automated systems and components such as but not limited to, electrical, mechanic, hydraulic, pneumatic, robot, 3d axis systems, etc.
- Reads and understands electrical, hydraulic, pneumatic schematics from Voortman and third-party suppliers
- Performs maintenance and inspections of customers’ machines as needed
- Occasionally assists with installations, commissioning, and decommissioning of machines
- Communicates with peers and/or digital resources to gather information pertinent to repairs
- Ensures accurate and timely submitting of expenses, working hours, and daily work reports
- Identifies improvements (i.e., mechanical, hydraulic, pneumatic, electrical, software) based on own observations, feedback from customers or guidance from the organization

**Education and/or Work Experience Requirements**:

- A valid driver's license and passport for travel abroad
- Able to calmly address travel issues as they arise
- Available for a minimum of 80% on the road jobs
- High school diploma or equivalent required
- Strong mechanical and technical aptitude
- Ability to work independently and manage own time efficiently
- Experience working in the steel manufacturing industry 3 - 4 years
- Professional experience working in CNC machinery
- Being able to speak, read, and write the English language is required to interact effectively with internal and external customers while out in the field
- Computer proficiency (i.e., Microsoft Office - Word, Excel and Outlook, Teams, etc.) at least two years

Voortman Machinery Canada Corp. is an equal opportunity employer that affords equal opportunity to all applicants for all positions without regard to related to race, gender, age, ethnicity, ancestry, place of origin, colour, citizenship, marital status, family status, disability, creed, sex, sexual orientation, record of offences,, or any other status protected under local, provincial, or federal laws.

Pay: $25.00-$35.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Vision care

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Overtime

**Experience**:

- CNC industry: 3 years (required)

Licence/Certification:

- driver's license (required)

Work Location: On the road

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