Clerical Assoicate

Overview:
Join a hospital where everyone makes a difference Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to **_creating healthier communities together_**_._ Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.
- Healthcare of Ontario Pension Plan (HOOPP)
- Group Benefits, including Health & Dental, for full time employees
- Employee & Family Assistance Program
- Career Development & Education Grant
- Wellness & Wellbeing Program
- Diversity, Equity & Inclusion Initiatives

**Job Description**:
**Salary**

$21.799 - $23.797

**Schedule**

Days, Monday - Friday

**Shift**

8 hrs

Performs receptionist duties and administrative support functions such as word processing, entering data, and maintaining records. Strong customer service oriented individual that assists patients and visitors accessing the laboratory with registering, accessioning and printing bar-codes as needed. Responsible for filing, retrieval and dissemination of reports as needed.

The successful incumbent must be able to manage a fast pace and high volume workload. Must be able to meet and exceed customer service expectations. Ensure productivity and accuracy standards are maintained according to laboratory accreditation standards. Must have strong knowledge of laboratory and pathology terminology and able to communicate with many stakeholders throughout the hospital regularly. The Clerical Associate-Laboratory must also be able to perform administrative duties as required including documentation of incidents, verify accuracy of patient information, payroll, inventory management, and participation in quality management systems.

The physical demands of the role may include but are not limited to prolonged sitting, standing, walking, bending, lifting, pushing and pulling. This position contributes to ensuring there is a safe environment for patients, staff and visitors.

**Skills and Qualifications**:

- Successful completion of secondary school required, College diploma in Administrative Services
- Completion of Medical Terminology course required
- Minimum 3-5 years recent medical office administration
- Meditech experience preferred
- Proficiency in laboratory terminology, polices and procedures essential
- Excellent organizational skills
- Knowledge of MS Office, in particular MS Word required
- Excellent communication skills (proficiency in English writing and grammar) required
- Excellent interpersonal skills
- Ability to relate well to others with leadership abilities
- Critical thinking/problem solving skills
- Ability to maintain confidentiality at all times
- Typing speed of 60wpm and evidence of a high standard of accuracy
- Demonstrated ability to attend work on a regular basis is required
- The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH._
- Cambridge Memorial Hospital is committed to providing and fostering a respectful workplace. All reasonable accommodation will be made to support participation in the recruitment process. Where needed, accommodations for disabilities will be provided, on request, to support participation in all aspects of the recruitment process._**_We thank all those who apply, however only those selected for an interview will be contacted._