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Inventory Associate

6 months ago

Hamilton, Canada BioPed - Hamilton Mountain Full time

**Clinic Inventory Associate**

We are seeking a passionate, driven, and hardworking Operations and Inventory Clerk. Whether you are looking to start a career or have several years of experience we have a position for you A **Inventory Assoicate **at BioPed, you will coordinate daily picking inventory control to ensure seamless daily operations. With a positive attitude, teamwork skills, and a strong work ethic you can help contribute to the further success of our company

With more than 40 years of experience, BioPed has become the standard of excellence in alleviating lower limb and foot-related discomfort. We are privileged to service clients through more than 85 full service & satellite clinics across Canada. BioPed is the industry leader and the largest Canadian Certified Pedorthic team in Canada. Our clinics take a multidisciplinary approach to footcare and combines Pedorthists, Chiropodists and footcare nurses within this world class company. BioPed believes in continuous education, delivering an exceptional patient experience and a collaborative and positive culture. Our company strongly believes in giving back and have been collecting used shoes to help change the lives of those less fortunate

**What you will do**:

- Ensure inventory is physically separated and organized according to item status.
- Coordinate and verify counts of incoming merchandise
- Ensure day to day transactions are accurately processed to ensure team members have necessary paperwork to complete the sale.
- Monitor inventory levels to ensure stock is well maintained.
- Effectively coordinate and allocate inventory to employees to meet shifting needs of the business.
- Maintain both physical and electronic inventory levels
- Assist team members with issues regarding inventory and orders
- Coordinate with multiple departments to ensure day-to-day operations run smoothly.
- Provide support to inventory coordinator.
- Other duties as assigned.

**What you will need to succeed**:

- Organizational skills.
- Detailed oriented.
- Time management skills.
- Math and analytical skills.
- Ability to perform work with a high level of accuracy.

**Essential Responsibilities & Minimum Qualifications**
- Responds to incoming calls regarding orders, order changes, return authorizations & warranties, and product information and availability.
- Responds to general questions and resolves a diverse range of issues involving pricing, product availability, inventory, transportations, and product delivery.
- Provides courteous and professional service to internal and external customers.
- Manages assigned accounts by ensuring orders are entered accurately and confirmed to the customer in a timely manner.
- Audits open orders and provide timely responses to resolve discrepancies.
- Acts as a liaison between clinicans and other departments as required to meet account goals and directives.
- Detailed knowledge of commonly used customer service concepts, practices, and procedures.
- Exceptional communications skills: clear and articulate in both verbal and written form.
- Proven ability to develop rapport and maintain strong working relationships with internal staff and external customers.
- Attention to detail and high regard for follow-through.
- Ability to multi-task using a computer, telephone, and with competing priorities.
- Positively adapt to change and shifting priorities and directives.
- Able to work independently as well as in a team environment.
- Problem solving, including outside of the box considerations.
- MS Office Suite experience and proficiency in Excel.
- Receives delivered supplies, materials; confirms that delivered goods match purchase order specifications of quantity, condition, model number, etc. and completes all necessary documentation and computer entry for stock items received.
- Manually getting stock items from multiple sources locations which are specified in Work Order documents, in advance of issuance; completes all necessary work for stock items issued.
- Ensures that all stores/inventory areas are clean, tidy and clear of clutter.
- Organizes and maintains stock room and inventory areas for efficient material storage and handling.
- Maintains labeling system on each stock item, manually stocks inventory shelving with stock items received or returned.
- Utilizes inventory management software to properly account for issues, returns, receipts of new materials/stock items and associated back orders; inputs essential data on all materials; adheres to strict inventory management procedures in this regard.
- Conducts inventory management; counting of inventory on hand based upon expectation that all items are counted on agreed upon frequency.
- Assists the purchasing role and finance team in determining minimum stock levels and triggering re-orders.
- Answers calls and correspondence relating to inventory and stock.
- Establishes and maintains effective working relationships with others and contribute to a successful te