Customer Programs Manager

6 months ago


Winnipeg, Canada New Flyer Full time

**CUSTOMER PROGRAMS MANAGER - Winnipeg**

**WHY JOIN OUR TEAM**:

- NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth since the competition was established in 2007.
- Competitive Wages
- Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.

**WHAT YOU NEED TO BE SUCCESSFUL**:

- Bachelor’s degree in Business Administration or Communications or related business experience.
- Mid Professional with 5+ years of work experience in a manufacturing or customer oriented environment.
- Prior Project Management experience in a manufacturing environment and/or PMP Certificate or equivalent work experience.
- Superior computer and organizational skills
- Goal orientated and motivated to achieve tasks within set timelines
- Ability to present information in a professional manner in both written and verbal communication
- Ability to work with minimum supervision and possess initiative to seek improvements
- Motivated self-starter with capabilities to work within a fast paced team oriented environment
- *Travel is required for this position*_

***

We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-production, bus build and acceptance processes. This individual will cultivate long-term business relationships of customer confidence and trust.

**WHAT YOU WILL DO**:

- Understand the full requirements of each customer contract as assigned.
- Develop a project plan, identify project timelines and track status of work vs. plan (includes staying current with program plan).
- Provide daily operational guidance to cross-functional departments relative to the completion of contracts from initial strategy to post delivery.
- Address and resolve project issues that may arise and manage critical project timelines.
- Conduct weekly project meetings with internal/external stakeholders. Record and publish minutes of each meeting that include actions, owner and due dates.
- Ensure calibration of the contract with the customer and internal stakeholders at all times on both bus and contract deliverables.
- Complete all required project documentation, especially project status milestone update and updates for weekly Exec Ops meetings.
- Work within key controls identified under this area of responsibility in support of compliance to financial reporting.
- Work with customer to confirm final bus configuration and work closely with Field Services and others until completion of final bus acceptance.
- Engage in the meaningful development of personal Management By Objectives (MBO) criteria and execute your work to achieve these goals.
- Work within established policies and processes to ensure goals and objectives for all regulatory and legal requirements are met, including organizational, Quality, Environmental, Health, and Safety programs.
- Identify opportunities for process improvements.

**New Flyer is an EEO/AAP/Female/Minority/Disabled/Vets Employer**

**OUR WHY**:
We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

**Salary**: $75,000.00-$90,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



  • Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...

  • Resident Manager

    2 months ago


    Winnipeg, Canada Resident Manager Full time

    **Overview** The Resident Manager plays a vital role in overseeing the daily operations of the residential property, ensuring a high standard of living for residents while maintaining effective communication and relationships with all stakeholders. This position requires a detail-oriented individual with strong organizational skills and a commitment to...


  • Winnipeg, Canada eCom Customer Care Full time

    **eCom Customer Care provides top notch customer service to over 200,000 customers around the world per year. With a culture unlike any other in Winnipeg, you can expect a fun, friendly and flexible work environment when you join our growing team. Paired with our extensive benefits package and competitive wage, eCom has become a top choice in Winnipeg for...


  • Winnipeg, Canada eCom Customer Care Full time

    **eCom Customer Care provides top notch customer service to over 200,000 customers around the world per year. With a culture unlike any other in Winnipeg, you can expect a fun, friendly and flexible work environment when you join our growing team. Paired with our extensive benefits package and competitive wage, eCom has become a top choice in Winnipeg for...


  • Winnipeg, Canada MCI Coach Full time

    *** As the liaison for the company and the customer, successfully manage assigned contracts by leading cross-functional teams throughout the pre-production and build process. Must develop long-term business relationships of customer confidence and trust. **WHAT YOU WILL DO**: - Must understand the full requirements of each contract assigned. - Develop a...

  • Program Manager

    7 months ago


    Winnipeg, Canada Magellan Aerospace Full time

    Magellan Aerospace has an exciting career opportunity for a full-time permanent Program Manager at our manufacturing hub in Winnipeg, Manitoba. Magellan Aerospace is a global, integrated aerospace company that provides complex assemblies and systems solutions to aircraft and engine manufacturers, and defence and space agencies worldwide. At Magellan we have...

  • Program Manager

    6 months ago


    Winnipeg, Canada StandardAero Full time

    **No matter your background, we will support you to take on new challenges and grow your skills. You'll build relationships, ensure our teams are taken care of and advocate for our customers' needs. Our values like integrity, service, teamwork, and communication will make you proud to be part of StandardAero.** StandardAero is seeking a Program Manager to...

  • Program Manager

    3 days ago


    Winnipeg, Canada StandardAero Full time

    No matter your background, we will support you to take on new challenges and grow your skills. You’ll build relationships, ensure our teams are taken care of and advocate for our customers’ needs. Our values like integrity, service, teamwork, and communication will make you proud to be part of StandardAero. StandardAero is seeking a Program Manager to...

  • IT Program Manager

    1 month ago


    Winnipeg, Canada The North West Company Full time

    The North West Company (TNWC) is undergoing a transformational journey that entails modernization of business process and its underlying technology. The IT Program Manager will be responsible for the delivery of large programs consisting of multiple projects and teams consisting of business and technology members - the first will be the Data Governance and...

  • IT Program Manager

    6 days ago


    Winnipeg, Canada Progression3 Full time

    On behalf of our client in Winnipeg, a large information technology firm, Progression3 is in search of a Program manager. - Oversees the delivery of the in scope services, supports the operations management team as required and functions as an escalation point for the services program with the goal of enhance the business relationship. - Facilitate monthly...

  • IT Program Manager

    6 days ago


    Winnipeg, Canada TekWisen Software Pvt. Ltd Full time

    Management of Service contracts ( Canada Clients - primarily Winnipeg focused, primarily end user focused contracts). Project Implementation for services Job Description Oversees the delivery of the in scope services, supports the operations management team as required and functions as an escalation point for the services program with the goal of enhance...

  • Program Manager

    2 days ago


    Winnipeg, Canada IntegrateIT Full time

    **Program Manager (IntegrateIT)** **Pay Grade: $24-$28/hour** **FT Work, Mon-Friday 9 am - 4:30 pm** **Who we are**: **What we offer**: Work with us to build the skills most desired by employers! - Young, talented, and fun team - Equity, diversity, and inclusion - Hybrid workplace - Predictable work hours yet flexible schedules - Innovative and...

  • Program Manager

    1 day ago


    Winnipeg, Canada Compugen Inc Full time

    **Job Title** - Program Manager - Contract **Vacancy No** - VN478 **Work Location** - Winnipeg, MB **Job Details** - Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every...

  • IT Program Manager

    6 days ago


    Winnipeg, Canada TEK Group Full time

    Job Description: Project Implementation for services Job Description Oversees the delivery of the in scope services, supports the operations management team as required and functions as an escalation point for the services program with the goal of enhance the business relationship. Facilitate monthly meetings with client IT Representative(s) to develop...


  • Winnipeg, Canada Cherry Hill Programs Full time

    Paid training plus opportunity for bonus & future seasonal work. Looking for photographers, experienced retail managers, or assistant managers who can manage a small staff committed to CAPTURING MOMENTS of Enthusiasm and Christmas spirit a must! Managers are required to be 18 years of age and have reliable transportation. **Job Type**: Temps plein Pay:...


  • Winnipeg, Canada 24-7 Intouch Full time

    **About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners...

  • Program Manager

    4 days ago


    Winnipeg, Canada Strive Business Solutions Inc. Full time

    **Program Manager** Reporting to the CEO, the Program Manager supports the operational management of the organization’s programs including planning, budgeting, and allocating work. Within a business, the Program Manager will determine how their specific program is performing and how it can be improved. Their responsibilities include meeting with Project...

  • Environmental Health

    7 months ago


    Winnipeg, Canada Safety and Environmental Health Services Manager Full time

    The Environmental Health & Safety Manager will provide leadership, mentoring, and direction to all Malteurop Canadian employees to ensure employee health and the environment are protected. This role will conduct and manage activities that ensure compliance with governmental regulations and corporate policies. This includes advising, implementing and...

  • Program Manager

    7 months ago


    Winnipeg, Canada March of Dimes Canada Full time

    **You’ll feel great about a career with March of Dimes Canada** At March of Dimes Canada, **our collective work matters**. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in...

  • Program Manager

    7 months ago


    Winnipeg, Canada MANITOBA INSTITUTE OF TRADES AND TECHNOLOGY Full time

    MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of skilled trades, business and information technology, health care, and human services. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to acquire relevant, in-demand competencies at any point...