Hunting/fishing Supervisor

**Outdoor Supervisor (Hunting/Fishing) - Canadian Tire Woodstock**

We are looking for a mature individual to supervise the Outdoor Pro Shop in our store; ideally, this person has a passion for the outdoors, loves to camp, fish, and/or hunt. We would like to enrich our management team by adding someone who is interested in bringing their passions together with retail management.

**Main Responsibilities and Tasks**:

- Encourages and maintains a culture that values an excellent customer experience through effective training, supervision, and coaching.
- Leads by example and consistently delivers an excellent customer experience.
- Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it.
- Works as a team with other departments to provide an excellent customer experience.
- Assists the Management team in maintaining quality department presentation, through daily inspections and ensuring all store audit performance requirements are met in the department.
- Checking in with other members of the Management team on a daily basis to ensure you are up to date in any changes/in-aisle maintenance, etc.
- Supervises and assists team members in daily departmental operations in order to meet established productivity goals.
- Assists the Manager in following up on work and projects on the floor in order to measure progress and address issues immediately, while being visible and available for team members and customers.
- Maintains department inventory and fullness through accurate stock levels and bin caps.
- Informs team on in-store promotions, in-store deals, and new product locations.
- Assists with planning and managing daily/weekly departmental activities as well as seasonal changeovers, and works with the team to execute them.
- Taking customer calls, employee sick calls, etc.
- Assists in the orientation and training of new employees, store opening and closing responsibilities.

Schedule:

- 8 hour shift

**Experience**:

- Retail Management: 1 year (preferred)
- Customer Service: 1 year (preferred)

Licence/Certification:

- Possession and Acquisition Licence (PAL) (preferred)

Work Location: In person