Is Intern

**IS Intern (Winter 2023)**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
It is our mission in IS to harness the power of information technology to deliver valuable, reliable and competitive IS services for ABB. If you have a strong technical and analytical mind and the drive to help us stay ahead of the competition, you are the one we are looking for. If you are looking for big, global challenges, IS is the place to come. ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. To help us work more efficiently, you need to understand the power and potential of information technology. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with talented people all over the world.

**Your responsibilities**:

- Assist the Country IS Manager with the alignment of the company’s business needs and technical direction.
- Manage Country IS end user communication channels including translation of global English communications to French.
- Manage Country or region IS intranet pages.
- Document processes to assist end-users in using internal systems.
- Collaborate with local and global services in providing support to ABB employees.
- Audio & video conference room support for Microsoft Teams Rooms.
- Configure and manage Multi-function printer (MFPs) and printing solutions including large MFP devices (Xerox), Label Printers (Zebra), and small use laser printers (Xerox). Support end users with secure printing solution (VPSX).
- Mobile device configuration support, Multi-Factor Authentication, O365, Networking (iOS and Android).
- Telephony: Provide end user support on VOIP environment including handsets and software-based phone.
- Supports the installation of new IS solutions/services in regards of the required infrastructure, or the changing of existing IS solutions/services. (Potentially outside of business hours).
- Show initiative, finding opportunities to improve upon quality and continuous improvements of existing processes.

**Your background**:

- 2nd year university in related technology field.
- Strong knowledge of Microsoft Office O365.
- Networking knowledge is an asset.
- Knowledge of audio/video technologies including video conferencing via Microsoft Teams is an asset.
- Bilingual French and English.

**More about us**: