Supervisor

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests and commercial tenants across Canada.

We are looking for a Supervisor to join our Hotel team in Inuvik, NT. Reporting to the Operations Manager, Hotel, you will be a front-line representative that strives to provide exceptional customer service for guests while also acting as a support for the front desk and housekeeping teams. This individual often will work weekends and evenings when management is offsite, stepping forward as needed to facilitate the smooth operation of the hotel front desk.

**Responsibilities**:

- Regular Guest Service Agent duties (customer service/hotel front desk/check-in/out procedures)
- Overall responsibility for bookkeeping duties including accounts receivables, balancing accounts and night audit balancing and procedures
- Key communication contact and resolution of guest issues
- Assume responsibility for hotel activities on weekends in the absence of managers
- Provide training to new employees
- Key facilitator of ongoing training

**Qualifications**:

- Exceptional customer service and interpersonal skills
- Ability to lead by example
- Promote a positive work environment
- Professional appearance and attitude
- Excellent verbal and written communication skills
- Ability to problem solve quickly
- Good organizational skills, able to multi-task and is detail oriented
- Flexible schedule (must be able to work evenings, weekends and holidays)

**Benefits**
- Competitive pay
- Extended health care including medical, dental and vision coverage
- Life insurance, drug coverage and wellness programs
- Discounts on rent at Northview properties
- Vacation travel subsidization for northern employees