Screening Officer

3 weeks ago

Markham, Canada City of Markham Full time

The City of Markham is proud to be recognized for the 4th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2024, the City of Markham is ranked the top city in Ontario and in the top 10 for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 357,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

**J**oin us and make a lasting difference**

**Hours of Work: Please note this is a regular part-time position. Hours of work & shifts may fluctuate from week to week to a maximum of 24 hours/week.**

**Job Summary**

Incumbent performs screenings in accordance with the City of Markham Administrative Monetary Penalty System Bylaw. Individuals who receive a penalty notice within the City of Markham who wish to plead guilty with an explanation or wish to proceed to a Hearing must do so by scheduling a screening appointment, which is reviewed by a screening officer. The screening officer may affirm, cancel or offer a reduced penalty in lieu of a Hearing or further dispute and thus avoid unnecessary hearings. The Screening officer is responsible for completing appropriate documentation.

**Roles and Responsibilities**
- Undertaking of the screening appointments
- Data input of screening outcome into parking system
- Maintenance of the screening dockets and monthly reports as required by the Supervisor or others
- Summarizes all interview outcomes and updates the penalty notice data base with the results of the interview
- Works closely with the Supervisor and officers to gather evidence concerning penalty notice activities in order to conduct screening appointments with evidence on hand
- Seeks assistance from staff to gather evidence or clarify matters before Screening
- Follows established provincial procedures and standard operating procedures when dealing with individuals who wish to utilize the dispute option
- Initiates Hearing procedures for individuals who wish to attend hearings to deal with their penalty by assisting with gathering relevant paperwork
- Provide notes for hearings
- Maintains familiarity with parking bylaw enforcement matters and provincial requirements in order to conduct effective interviews
- Provide education of City Parking by laws to residents during their appointment

**Requirements**:

- Community College Diploma in Business Administration, Municipal Bylaw and Law Enforcement or Regulatory law or equivalent.
- 5 to 7 years experience in police/ municipal law enforcement or Court Administration/ Prosecution duties
- Highway Traffic Act and AMPS (Administrative Monetary Penalty System) in thorough working knowledge of municipal by-laws, enforcement process, the Provincial Offences Act and court proceedings.
- Excellent judgment and decision making skills.
- Availability to work flexible hours; some evening or weekend work may be required.
- Excellent interpersonal communication skills and customer service skills with the ability to deal effectively and tactfully with the public and staff.
- Excellent organizational and time management skills.

**Core Behaviours**
- ** Service Excellence**: Meets or exceeds service standards when interacting with customers in the community and in the organization.
- ** Change & Innovation**: Responds positively and professionally to change and helps others through change.
- ** Teamwork & Relationship Building**: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
- ** Communication**: Communicates in a clear, professional and respectful way; demonstrates active listening.
- ** Accountable & Results Oriented**: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
- ** Management & Leadership**:Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible, and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free area by not wearing scented products when visiting the office.

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