Crisis Worker

**OPSEU**

LAKERIDGE HEALTH

CRISIS PRIMARY

DURHAM MENTAL HEALTH SERVICES

TEMPORARY FULL TIME - 12 months

SCHEDULE: Days; 8 hour shifts (Subject to Change)

SALARY: $29.90 - $32.56 per hour

LOCATION: DURHAM MENTAL HEALTH SERVICES

OPSEU - 2300001848

DUTIES AND RESPONSIBILITIES:
Work with clients in their home, the community or in the office, in person and on the phone.

QUALIFICATIONS:

- Diploma or degree from an accredited College or University in a Human Services field.
- Three years related work experience
- Must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past 12 months;
- Education and experience must include a background in both mental health and concurrent disorders

KNOWLEDGE:

- Knowledge of major mental illnesses including; signs/symptoms, medication management etc., addictions and sexual abuse issues.
- Understanding of Mental Health Act and confidentiality, principles of client centered relationships.
- Thorough knowledge of key functions of case management including, local special resources and access to services.
- Understanding of intake function including assessment, decision-making, service plans, focused problem solving, crisis intervention and coping/stress management strategies.
- Understanding of methods of evaluating progress.

SKILLS AND ABILITIES:

- Excellent crisis intervention, de-escalation and listening skills with strong observational skills.
- Strong assessment skills and effective service plan development.
- Ability to engage and build rapport with individuals from a variety of cultural and social-economic backgrounds. Effective client advocacy skills.
- Ability to process multi layered and complex psychosocial client dynamics appropriately and maintain healthy boundaries. Client centered and recovery focused.
- Facilitate linkages to internal and external resources.
- Demonstrated ability to work effectively within a team and independently with mínimal supervision, strong time management and administrative skills.
- Ability to create a safe, comfortable environment for clients to work within.
- Demonstrated reliability, punctuality and attendance.
- Excellent communication skills, both verbal and written. Professional, positive attitude.
- Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
- Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-services in this area; and;
- Proven good attendance record with capability of maintaining this same standard;
CONDITIONS OF EMPLOYMENT

The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and OPSEU Local 348.

Successful applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.