Advisor, Employee Care

5 days ago

Vernon, Canada City of Vernon Full time

**Advisor, Employee Care & Labour Relations**:
**Job Requisition**
JR-2024-89 Advisor, Employee Care & Labour Relations (Exempt) (Open)

**Job Family**
Exempt

**External Posting URL**

**Closing Date**:
**Apr 7, 2024**

**Salary Range**:
$89,033.79 - $104,745.64

NOTE: Posting comes off at 12:00AM on the closing date, with the competition closing at 11:59pm the day prior.
Job Description Under Review

Reporting to the Manager, Human Resources, this position is responsible for a broad portfolio that supports a positive and productive working environment while promoting a culture of service, respect, and engagement. This position facilitates the employee care process through effective case management and accommodation matters related to both occupational and non-occupational illness and/or injury. In addition, the position supports the labour relations function, which includes the design and delivery of learning and development programs focused on a respectful workplace and anti-discrimination.

As a member of the Human Resources (HR) Division, the incumbent participates in the planning of HR programs, policies, and processes, and acts as a champion through implementation within the customer group.

**Duties Include**:
**Employee Care**
- Plans, coordinates, and implements sound employee care and case management strategies through providing expert advice on the benefits of early intervention, recovery, and return to work (RTW).
- Develops, implements, and keeps current the City’s Stay at Work/Return to Work (SAW/RTW) Program and Policy, in consultation with the Occupational Health & Safety department and other relevant parties.
- Acts as the central point of contact for employees, managers, union representatives, and medical professionals, developing strong partnerships and relationships with all parties involved in employee care.
- Communicates with medical and other health care professionals to ensure accurate, timely, and complete information to support claims and planning for SAW/RTW and/or accommodation.
- Navigates the complete WorkSafe BC life cycle including tracking and managing claims, coordinating with managers and the Occupational Health & Safety department, communicating with medical professionals and WorkSafe BC, and monitoring claims costs.
- Navigates the complete Long-Term Disability Benefit life cycle by managing and monitoring employee leaves, communicating with employees on LTD, liaising with LTD case managers, collaborating with specialists and managers to implement a RTW plan, and consulting with legal counsel as required.
- Maintains meticulous records and strict confidentiality of medical and sensitive personal information.
- Provides employees with health and wellness support, including answering questions regarding health and wellbeing, employee benefits, and referring to available resources and programs.
- Develops and implements an employee health and wellness program, with an emphasis on fostering a psychologically safe workplace for all.

**Learning and Development - Respectful Workplace and Anti-Discrimination Policy**
- Leads the learning and development services and programs for all groups as identified in the City’s Respectful Workplace and Anti-Discrimination Policy.
- Develops instructor-led training materials, including case studies, hands on exercises, quick reference guides, e-learning, and online help documents to support the effective delivery of relevant programs.
- Designs and develops process improvements to orient new Council, employee, and committee volunteers to the Policy.
- Coordinates all administrative details surrounding event activities, including evaluations, data analytics, and report results, including the establishment of standards and systems for accurate measurement of services and programs.
- Remains current on legislative changes and case law related to a respectful workplace and recommends policy amendments as required.

**Labour Relations**
- Provides consistent labour relations advice and collective agreement administration to four employee groups - CUPE, IAFF, Management/Exempt and Excluded staff.
- Attends or conducts investigations as required.
- Provides support and leadership to directors and managers on HR related matters, referencing related legislation, collective agreement language, corporate policies, procedures, and best practices.
- Serves as a supporting member on both CUPE and IAFF Labour Management Committees.
- Ensures corporate risk management and liability exposures are addressed and monitored.
- Assists with representing the Corporation, in conjunction with legal counsel, at labour mediation and arbitration, as necessary.
- Remains current with collective bargaining trends and identifies and tracks items for future collective bargaining.
- Performs other related duties as assigned.
- All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an eme

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